Troubleshooting

Movie

 

Problem

Possible cause

Solution

Page

 

The sound of

TCONTINUOUS is selected for FAF

Select wCENTER for FAF MODE.

79

 

MODE.

Recording

camera focusing

 

 

Zoom in or out while recording a movie.

Stop zoom operation.

51

 

is heard.

 

 

 

 

Intelligent Face Detection is on.

Turn off Intelligent Face Detection.

73

 

 

 

 

 

 

 

Playback

 

Problem

Possible cause

Solution

Page

 

Pictures are

The pictures were taken with a different

 

grainy.

make or model of camera.

 

 

 

 

 

 

 

 

Pictures

 

The pictures were taken with a different

 

 

Playback zoom

make or model of camera.

 

 

 

 

unavailable.

The pictures were cropped or resized to

 

 

 

 

 

the size of t.

 

 

 

No sound in

The camera is in silent mode.

Turn silent mode off.

19

 

Playback volume is too low.

Adjust playback volume.

103

Audio

voice memo and

The microphone was obstructed.

Hold the camera correctly during recording.

94

 

movie playback.

 

 

 

 

The speaker is obstructed.

Hold the camera correctly during playback.

95

 

 

Deletion

Selected pictures

Some of the pictures selected for deletion

Remove protection using the device with

89

are not deleted.

are protected.

which it was originally applied.

 

 

 

 

 

 

 

 

File numbering

The battery-chamber cover was opened

Turn the camera off before opening the

 

Frame no.

is unexpectedly

6, 102

while the camera was on.

battery-chamber cover.

 

reset.

 

 

 

 

 

 

 

 

 

 

Troubleshooting

115