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| Troubleshooting |
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| Problem | Possible cause | Solution | Page |
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| Face detection not | Intelligent Face Detection is not available in | Choose a different shooting mode. | 21 |
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| available. | the current shooting mode. |
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| The subject’s face is obscured by sunglasses, a | Remove the obstructions. |
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| hat, long hair, or other objects. |
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Intelligent |
| The subject’s face occupies only a small area | Change the composition so that the subject’s | 88 |
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| of the frame. | face occupies a larger area of the frame. |
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Face | No face is detected. |
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The subject’s head is at an angle or the subject | Ask the subject to face the camera and hold |
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Detection |
| is not facing the camera. | their head straight. |
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| The camera is tilted. | Hold the camera straight. | 16 |
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| The subject’s face is poorly lit. | Shoot in bright light. | — |
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| Wrong subject | The selected subject is closer to the center of | Recompose the picture or turn face detection | 34, 88 |
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| selected. | the frame than the main subject. | off and frame the picture using focus lock. |
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| The fl ash is charging. | Wait for the fl ash to charge. | 38 |
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| The fl ash is not available in the current shoot- | Choose a different shooting mode. | 21 |
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| ing mode. |
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| The fl ash does not | The fl ash is not raised. | Raise the fl ash. | 38 |
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| The camera is in super macro (G) mode. | Choose a different mode. | 21, 37 |
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| fi re. |
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| The batteries are exhausted. | Insert fresh or | 8 |
| Troubleshooting | |
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Flash |
| An option other than OFF is selected for con- | Turn continuous shooting off. | 43 |
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| tinuous shooting. |
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| The camera is in silent mode. | Turn silent mode off. | 18 |
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| Flash mode not | The desired fl ash mode is not available in the | Choose a different shooting mode. | 21 |
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| available. | current shooting mode. |
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| The camera is in silent mode. | Turn silent mode off. | 18 |
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| The fl ash does | The subject is not in range of the fl ash. | Position the subject in range of the fl ash. | 131 |
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| not fully light the | The fl ash window is obstructed. | Hold the camera correctly. | 16 |
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| subject. | Fast shutter speed selected. | Choose a slower shutter speed. | 30 |
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