Fujitsu 2000 SERIES

Preface

C122-E175-01EN

Contents

Main Preface Organization of this manual Revision History Product operating environment Safety Precautions Alert messages Alert messages in the text List of important alert ite ms Page Page Notes on Handling the Product About this product Storage of accessories Adding optional products Maintenance Manual How to use this manual Manuals for the PRIMEQUEST 2000 series Related manuals Abbreviations Trademarks Notation Notation for the CLI (command line interface) Command syntax Notes on notations Page Contents Page Page Page Page Figures Page Page Tables Page Page Network Environment Setup and CHAPTER 1 Tool Installation 1.1 External Network Configuration Page 1.2 How to Configure the External Networks (Management LAN/ Maintenance LAN/Production LAN) 1.2.1 IP addresses used in the PRIMEQUEST 2000 series server Page 1.3 Management LAN 1.3.1 Overview of the management LAN IP addresses of the management LAN (MMB) Page IP address of the management LAN (partition) 1.3.2 How to configure the management LAN Page 1.3.3 Redundant configuration of the management LAN Page 1.4 Maintenance LAN/REMCS LAN 1.5 Production LAN 1.5.1 Overview of the production LAN 1.5.2 Redundancy of the production LAN 1.6 Management Tool Operating Conditions and Use 1.6.1 MMB 1.6.2 Remote operation (BMC) Maximum number of connections Operating environment settings Video redirection Page Page Page Page Page Page Console redirection Connection period of text console redirection How to connect console redirection Forced disconnection of console redirection Virtual Media Page Page Page 1.6.3 ServerView Suite Operating System Installation CHAPTER 2 (Link) Replacement (Add, Remove) 3.1 Partition Configuration 3.1.1 Partition Configuration (PPAR) PRIMEQUEST 2400E PRIMEQUEST 2800E 3.1.2 Setting procedure of partition in MMB Web-UI 3.2 High availability configuration 3.2.1 Dynamic Reconfiguration (DR) Function Overview Page Rules of DR How to check the dp command package Type of memory in DR Notes / Limitations Page 3.2.2 Reserved SB Reserved SB definition Reserved SB Setting Rules Notes on Windows Workaround for Windows restart Notes on VMware Switching rules SB #1 have simultaneously failed) Page Page Switching policy Active Reserved SB switching process Limitations of Reserved SB function Home SB switching method 3.2.3 Memory Operation Mode 3.2.4 Memory Mirror Memory Mirror RAS Page Page Memory Mirror conditions Memory Mirroring 3.2.5 Hardware RAID 3.2.6 Server View RAID 3.3 Replacing components 3.3.1 Replaceable components 3.3.2 Component replacement conditions PSU FAN SB 3.3.3 Replacement procedures in hot maintenance Procedure before replacement Procedure after replacement 3.3.4 Replacement procedures in cold maintenance Procedure before replacement In a RAID configuration (Linux software RAID) In SWAP configuration 3.4 Expansion of components Perform the license authentication following the Windows window instructions. Hot add procedure for HDD/SSD Changing the firmware when expanding components How to confirm the firmware number 3.4.1 Procedure of expansion in hot maintenance Procedure before expansion Procedure after expansion 3.4.2 Procedure of expansion in cold maintenance Procedure before expansion 3.5 Process after switching to the Reserved SB and Automatic Partition Reboot 3.5.1 Checking the status after switching to a Reserved SB and automatic rebooting 3.5.2 Processing after replacement of a faulty SB When setting the maintenance replaced SB as a Reserved SB 3.5.3 Checking the source partition configuration information when switching to a Reserved SB 3.6 Replacing the Home SB No. Page 4.1 Dynamic Reconfiguration (DR) 4.1.1 DR function configuration setting 4.1.2 dp Command Package Install/ Uninstall 4.2 Hot add of SB 4.2.1 Preparing for SB hot add 4.2.2 Confirming the status of SB before SB hot add t = 1+ 2+ 3+ 4 4 3 1 : 4.2.3 DR operation in SB hot add 4.2.4 How to deal with when timeout occurs while OS is processing SB hot add 4.2.5 Operation after SB hot add 4.3 Hot replacement of IOU 4.3.1 Preparation for IOU hot replacement Page Page Page Page 4.3.2 DR operation of IOU hot replacement 4.3.3 Operation after IOU hot replacement Page Page 4.4 Hot add of IOU 4.4.1 Preparation for IOU hot add 4.4.2 DR operation of IOU hot add 4.4.3 Operation after IOU hot add 4.5 IOU hot remove 4.5.1 Preparation for IOU hot remove Page Page Page Page 4.5.2 DR operation of IOU hot remove 4.5.3 Operation after IOU hot remove 4.6 Hot Replacement of PCI Express Cards 4.6.1 Overview of common replacement procedures for PCI Express cards 4.6.2 PCI Express card replacement procedure in detail Preparing the software using a PCI Express card Confirming the slot number of a PCI Express slot Checking the power status of a PCI Express slot Powering on and off PCI Express slots Operation for Hot replacement of PCI Express card by Maintenance Wizard Page Page Page Post-processing of software using a PCI Express card 4.6.3 FC card (Fibre Channel card) replacement procedure FC card replacement procedure Confirming the FC card incorporation results Page 4.6.4 Network card replacement procedure NIC replacement procedure Page Page Page Page Page Page 4.6.5 Hot replacement procedure for iSCSI (NIC) Prerequisites for iSCSI (NIC) hot replacement Work to be performed before iSCSI (NIC) replacement Work to be performed after NIC replacement 4.7 Hot Addition of PCI Express cards 4.7.1 Common addition procedures for all PCI Express cards 4.7.2 PCI Express card addition procedure in detail Confirming the slot number of a PCI Express slot Checking the power status of a PCI Express slot Powering on and off PCI Express slots Operation for Hot add of PCI Express card by Maintenance Wizard Page Page Page Page 4.7.3 FC card (Fibre Channel card) addition procedure FC card addition procedure 4.7.4 Network card addition procedure NIC addition procedure Page Page 4.8 Removing PCI Express cards 4.8.1 Common removal procedures for all PCI Express cards 4.8.2 PCI Express card removal procedure in detail Preparing the software using a PCI Express card Confirming the slot number of a PCI Express slot 4.8.3 FC card (Fibre Channel card) removal procedure FC card removal procedure 4.8.4 Network card removal procedure NIC removal procedure Page 4.8.5 Hot removal procedure for iSCSI (NIC) Prerequisites for iSCSI (NIC) hot removal Work to be performed before iSCSI (NIC) removal Page 5.1 Hot replacement of HDD/SSD with Hardware RAID configuration 5.1.1 Hot replacement of failed HDD/SSD with RAID0 configuration 5.2 Preventive replacement of HDD/SSD with Hardware RAID configuration 5.2.1 Preventive replacement of failed HDD/SSD with RAID0 configuration For mirror configuration For non-mirror configuration (replacement with the partition power off) Page 5.3 Replacement of HDD/SSD in case hot replacement cannot be performed Maintenance in Windows 6.1 Overview of Hot Maintenance Overview of hot plugging Common hot plugging procedure for PCI Express cards Hot plugging procedure for each type of card 6.2 Common Hot Plugging Procedure for PCI Express cards 6.2.1 Replacement procedure Page Page Page Page Page Page Page 6.2.2 Addition procedure Page Page Page Page 6.2.3 About removal 6.3 NIC Hot Plugging 6.3.1 Hot plugging a NIC incorporated into teaming Page Page Page 6.3.2 Hot plugging a non-redundant NIC 6.3.3 NIC addition procedure 6.4 FC Card Hot Plugging 6.4.1 Hot plugging an FC card incorporated with the ETERNUS multipath driver Page Page Page Page Page 6.4.2 FC card addition procedure 6.5 Hot Replacement Procedure for iSCSI 6.5.1 Confirming the incorporation of a card with MPD Page Page Page 6.5.2 Disconnecting MPD Windows Server 2008 R2 Page 7.1 Backing Up and Restoring Configuration Information 7.1.1 Backing up and restoring UEFI configuration information Backing up UEFI configuration information Restoring UEFI configuration information 7.1.2 Backing up and restoring MMB configuration information Backing up MMB configuration information Restoring MMB configuration information Startup/Shutdown and Power Control 8.1 Power On and Power Off the Whole System 8.2 Partition Power on and Power off 8.2.1 Various Methods for Powering On the Partition 8.2.2 Partition Power on unit 8.2.3 Types of Power off Method of Partition 8.2.4 Powering Off Partition Units 8.2.5 Procedure for Partition Power On and Power Off 8.2.6 Partition Power on by MMB 8.2.7 Controlling Partition Startup by using the MMB 8.2.8 Checking the Partition Power status by using the MMB Powering off a partition by using the MMB 8.3 Scheduled operations 8.3.1 Powering on a partition by scheduled operation 8.3.2 Power off a Partition by scheduled operation 8.3.3 Relation of scheduled operation and power restoration function 8.3.4 Scheduled operation support conditions 8.4 Automatic Partition Restart Conditions 8.4.1 Setting automatic partition restart conditions Page 8.5 Power Restoration 8.5.1 Settings for Power Restoration 8.6 Remote shutdown (Windows) 8.6.1 Prerequisites for remote shutdown 8.6.2 How to use remote shutdown Configuration and Status CHAPTER 9 Checking (Contents, Methods, and Procedures) 9.1 MMB Web-UI 9.2 MMB CLI 9.3 UEFI 9.4 ServerView Suite Maintenance (Contents, Methods, and Procedures) 10.1 Maintenance 10.1.1 Maintenance using the MMB 10.1.2 Maintenance method 10.1.3 Maintenance modes 10.1.4 Maintenance of the MMB 10.1.5 Maintenance of the PCI_BOX (PEXU) 10.1.6 Maintenance policy/preventive maintenance 10.1.7 REMCS service overview 10.1.8 REMCS linkage 10.2 Troubleshooting 10.2.1 Troubleshooting overview Page 10.2.2 Items to confirm before contacting a sales representative 10.2.3 Sales representative (contact) 10.2.4 Finding out about abnormal conditions LED display MMB Web-UI window Alarm E-Mail notification Miscellaneous 10.2.5 Investigating abnormal conditions Finding out about a faulty component Page Finding out about a faulty partition Finding out the partition error status 10.2.6 Checking into errors in detail 10.2.7 Problems related to the main unit or a PCI_Box An LED on the main unit does not go on, or the orange LED is on. An error message appears on your display. The keyboard and mouse do not work. [Part Number] or [Serial Number] in the MMB Web-UI displays [Read Error]. 10.3 Notes on Troubleshooting 10.4 Collecting Maintenance Data 10.4.1 Logs that can be collected by the MMB Checking the event log Page Downloading the event data stored in the SEL Filtering the events to display Page Displaying details of an event 10.4.2 Collecting data for investigation (Windows) Software Support Guide and DSNAP Memory dump 10.4.3 Setting up the dump environment (Windows) Memory dump files and paging files Different information collected by a memory dump Memory dump configuration methods Configuring a complete memory dump of Windows Server 2008 R2 Confirming the memory dump configuration Configuring the paging file Page Page 10.4.4 Acquiring data for investigation (RHEL) 10.4.5 sadump 10.5 Configuring and Checking Log Information 10.5.1 List of log information 10.6 Firmware Updates 10.6.1 Notes on updating firmware Appendix A Functions Provided by the PRIMEQUEST 2000 Series A.1 Function List A.1.1 Action A.1.2 Operation A.1.3 Monitoring and reporting functions A.1.4 Maintenance A.1.5 Redundancy functions A.1.6 External linkage functions A.1.7 Security functions A.2 Correspondence between Functions and Interfaces A.2.1 System information display A.2.2 System settings A.2.3 System operation A.2.4 Hardware status display A.2.5 Display of partition configuration information and partition status A.2.6 Partition configuration and operation setting A.2.7 Partition operation A.2.8 Partition power control A.2.9 OS boot settings A.2.10 MMB user account control A.2.11 Server management network settings A.2.12 Maintenance A.3 Management Network Specifications Page Appendix B Physical Mounting Locations and Port Numbers B.1 Physical Mounting Locations of Components Page B.2 Port Numbers Page Physical C.1 List of External System Interfaces C.2 List of External MMB Interfaces D.1 Physical Locations and BUS Numbers of Internal I/O Controllers of the PRIMEQUEST 2000 Series D.2 Numbers Page Page Page Appendix F Status Checks with LEDs F.1. LED Type F1.1 Power LED, Alarm LED, and Location LED F.1.2 PSU F.1.3 FANU F.1.4 SB F.1.5 IOU F.1.6 PCI Express slot of IOU F.1.7 DU F.1.8 HDD/SSD F.1.9 MMB F.1.10 LAN F.1.11 OPL F.1.12 PCI_Box F.1.13 PCI Express slot in PCI_Box F.1.14 IO_PSU F.1.15 IO_FAN F.2 LED Mounting Locations LEDs F.3 LED list Page Page F.4 Button and switch Appendix G Component Mounting Conditions G.1 CPU CPU mounting criteria CPU mixing condition G.2 DIMM DIMM mixing criteria DIMM mounting order and DIMM mixed mounting condition Page Page Page Page Page G.3 Configuration when using 100 V PSU G.4 Available internal I/O ports G.5 Legacy BIOS Compatibility (CSM) G.6 Rack Mounting G.7 Installation Environment Page Provided with the PRIMEQUEST 2000 Series H.1 MIB Tree Structure H.2 MIB File Contents Appendix I Windows Shutdown Settings I.1 Shutdown From MMB Web-UI Appendix J How to Confirm Firmware of SAS RAID Controller Card J.1 How to confirm firmware version of SAS RAID controller card Confirming by WebBIOS Page Page Page Page Confirming by ServerView RAID J.2 How to confirm firmware version of SAS card Page Page J.3 How to confirm firmware version and UEFI driver version of FC card J.3.1 How to confirm firmware version for FC card made by Qlogic Confirming UEFI driver version and firmware version Confirming UEFI driver version Page J.3.2 How to confirm firmware version for FC card made by Emulex Displaying Device Manager Stating HBA setup utility Selecting HBA Confirming version of FC card. Page Appendix K Software (Link) Appendix L Failure Report Sheet L.1 Failure Report Sheet Appendix M Information of PCI Express card