Symptom

Check this item

Remedy

 

 

 

Paper frequently multi

Have the document requirements

Use document conditions that meet the

feeds.

of the fi-4120C2 Operator’s Guide’s

"Document Quality" and the "Multi Feed

 

"Document Quality" and the "multi

Detection Conditions" in chapter 6 of the fi-

 

feed Detection Conditions" of chap-

4120C2 Operator’s Guide.

 

ter 6 been satisfied?

 

 

 

 

 

Are the documents placed properly

Fan the documents before scanning. Cor-

 

in the ADF paper chute?

rectly align the document stack and load

 

 

them on the ADF paper chute. Refer to "2.1

 

 

Installing the Scanner" on page 3 for

 

 

details.

 

 

 

 

Is the stack of document thicker

Reduce the number of sheets of the stack

 

than 5 mm?

to a thickness of 5 mm or less.

 

Is the Pad ASSY dirty?

Clean the Pad ASSY. Refer to Operator's

 

 

Guide in "3.2. Cleaning the ADF".

 

 

 

 

Is the Pad ASSY worn out?

Replace the Pad ASSY. Refer to Opera-

 

 

tor's Guide in "4.2. Replacing the Pad

 

 

ASSY".

Paper does not feed

Have the document requirements

Use document conditions that meet the

(pick error occurs fre-

of the fi-4120C2 Operator’s Guide’s

"Document Quality" and the "Multi Feed

quently, or document

"Document Quality" and the "Multi

Detection Conditions" in the chapter 6 of

stops midway).

Feed Detection Conditions" of

the fi-4120C2 Operator’s Guide.

 

chapter 6 been satisfied?

 

 

 

 

 

Is the Pick roller dirty?

To clean the pick roller, refer to Operator's

 

 

Guide in "3.2. Cleaning the ADF".

 

Is the Pick roller worn out?

Change the Pick roller. Refer to Operator's

 

 

Guide in "4.3. Replacing the Pick Roller".

 

 

 

 

Is there any dirt or dust in the docu-

Remove any dirt or dust from the docu-

 

ment feed path?

ment feed path.

 

 

 

Are the scanned images

Are the Feed rollers dirty?

Clean the Feed rollers. Refer to Operator's

elongated?

 

Guide in "3.2. Cleaning the ADF".

 

Have you adjusted the scan scale?

For Windows 98, Windows Me, Windows

 

 

2000, WindowsXP, select "Scanners and

 

 

Cameras" in the control panel, then click

 

 

the [Device Set] tab to adjust scale.

 

 

For Windows 95, Windows NT 4.0, right

 

 

click the Scanner Control Center in the task

 

 

tray, select [Options] and adjust the scan

 

 

scale.

 

 

 

Is there a shadow on the

Are the Feed rollers dirty?

Clean the Feed rollers. Refer to Operator's

leading edge of the

 

Guide in "3.2. Cleaning the ADF".

scanned image?

 

 

Adjust the offset.

For Windows 98, Windows Me, Windows

 

 

2000, WindowsXP, adjust the [Sub-scan

 

 

Setting] on [Scanners and Cameras] in the

 

 

control panel.

 

 

For Windows 95, Windows NT 4.0, right

 

 

click the Scanner Control Center, select

 

 

[Options]-[Sub-scan Setting] and adjust the

 

 

offset.

AP-2