Symptom 11 Paper jams occur frequently

Do the documents satisfy the conditions described in "6.2 Document Quality"?

YES

Is there any debris in the ADF?

NO

Are all the consumables (Pick roller and Pad ASSY) installed correctly?

YES

Is any of consumables

(Pick roller, Pad ASSY) dirty?

NO

Is any of consumables (Pick roller and Pad ASSY) worn out? (Check the consumable counter)

NO

YES

NO

YES

YES

Use the document that satisfy the requirements. (*1)

Clean the ADF or remove debris from the ADF. (*2)

Correctly install the consumable (Pick roller and Pad ASSY), if needed. (*3)

Clean the dirty consumable. (*4)

Replace the consumable, if needed. (*5)

NO

If you cannot solve the problem after taking measures, check the items in "5.3 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU service provider.

*1) For details on requirements, see "6.2 Document Quality" (page. 87).

*2) For details on how to clean the ADF, see "3.2 Cleaning the ADF" (page. 45).

*3) For details on how to install the consumables, see "4 REPLACING CONSUM- ABLES" (page. 49).

*4) For details on how to clean the consumables, see "3 DAILY CARE" (page. 43).

*5) For details on how to replace the consumables, see "4 REPLACING CONSUM- ABLES" (page. 49).

78