Symptom 12 The scanned images are elongated

Have you cleaned all the rollers?

YES

Have you adjusted the scan scale?

NO

Set the scan scale.

Which OS do you use?

Windows 98/

Windows Me/

Windows 2000/

Windows XP

NO

YES

Clean all the rollers. (*)

Check the items in "5.3 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU service provider.

Windows 95/

Windows NT 4.0

 

Display the properties of

 

YES

Is the Scanner Control Center

 

 

 

the scanner that you are

 

 

 

icon displayed in the task tray?

 

using on "Scanners and

 

 

 

 

 

 

 

Cameras" in the control

 

 

 

 

 

NO

 

panel, then adjust the

 

 

 

 

 

 

 

scan scale.

 

 

 

Select [FUJITSU Scanner Control

 

 

 

 

 

Center] from the Start menu and

 

 

 

 

 

 

 

 

 

 

run it.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Right click the Scanner Control Center icon and select [Options] then adjust the scan scale.

*) For details on how to clean the rollers, see "3.3 Cleaning the ADF" (page. 53).

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