5.2 Remedying Typical Troubles

Symptom 3 The scanning does not start.

Did you unlock the shipping lock of the flatbed?

YES

Are the document loaded correctly on the ADF paper chute?

YES

Is the ADF closed completely?

YES

Is the interface cable connected correctly?

YES

Is the connector of interface cable broken?

NO

(when using scanner on SCSI interface)

Is the SCSI ID set correctly?

YES

Does the scanning start after running ON the scanner again?

NO

If you cannot solve the problem after taking measures, check the items in "5.3 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU service provider.

NO

NO

NO

NO

YES

NO

YES

Turn OFF the scanner and unlock the shipping lock. (*1)

Load document correctly on ADF paper chute.

Close the ADF completely.

Connect interface cable correctly. (*2)

Use a new interface cable and correctly connect it.

Turn OFF the scanner and set the SCSI ID correctly, then turn ON the scanner again. (*2)

The scanner operation is normal.

5

TROUBLESHOOTING

*1) For details, refer to "Getting Started" 2.1 Installing the Scanner.

*2) For details, refer to "Getting Started" 2.2 Connecting the scanner to your PC.

fi-4220C2 Image Scanner Operator’s Guide

 

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