Symptom | Check this item | Remedy |
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Paper is not fed (pick error | Do the documents satisfy the "Docu- | Use the documents that satisfy the "Document |
occurs frequently, or docu- | ment Quality" and the "Multifeed Detec- | Quality" and the "Multifeed Detection Condi- |
ment stops midway). | tion Conditions" in the chapter 5 of the | tions" in chapter 5 of the |
| Guide. | |
| Are the Separator roller or the Pick roll- | Clean the Separator roller or the Pick rollers. |
| ers dirty? | Refer to the Operator's Guide "4. Daily Care". |
| Are the Separator roller or the Pick roll- | Replace the Separator roller or the Pick rollers. |
| ers worn out? | Refer to the Operator's Guide "5. Replacing of |
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| Consumables". |
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| Is there any debris on the document feed | Remove any debris from the document feed path. |
| path? |
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| Have you set the document thickness on | Set the document thickness thinner. |
| the Operator panel? |
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The generated images are | Are the Feed rollers or the Pinch rollers | Clean the Feed rollers or the Pinch rollers. Refer |
elongated. | dirty? | to the Operator's Guide "4. The Daily Care". |
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| Have you adjusted the Vertical Magnifi- | For Windows 98, Windows Me, Windows 2000, |
| cation? | Windows XP, select "Scanners and Cameras" in |
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| the control panel. |
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| select Properties. Click on the [Device Set] tab |
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| and then click on the [Offset] button. Adjust the |
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| Vertical Magnifcation. |
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| For Windows 95, Windows NT 4.0, |
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| Scanner Control Center in the task tray, select |
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| [Options] and adjust the Vertical Magnification. |
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There is a shadow on the | Have you adjusted the offset (the scan- | For Windows 98, Windows Me, Windows 2000, |
leading edge of the gener- | ning starting position)? | Windows XP, adjust the |
ated image. |
| [Scanners and Cameras] in the control panel. |
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| For Windows 95, Windows NT 4.0, |
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| Scanner Control Center, select |
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| scan Setting] and adjust the offset. |
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