2.4.3Serviceability

Serviceability is characterized by how easily a server fault can be diagnosed, and how quickly the server can be recovered from the fault or how easily the fault can be corrected.

To achieve high serviceability rates, it must be possible to identify the causes of component or device failure. To facilitate recovery from failure, the system must determine the cause of the failure and isolate the faulty component for replacement. The system must also notify the system administrator and/or field engineer of the event and situation in an easy-to-understand format that prevents misunderstandings.

SPARC Enterprise M8000/M9000 servers provide the following solution to realize high serviceability:

■Status LEDs mounted on the operator panel, indicating the main replaceable components and the components to which active replacement is applicable

■Remote recognition of the device operating status and remote maintenance using the XSC

■LED blinking function for indicating the maintenance target (CHECK-LED, which is also called a locator)

■Notes and cautions marked on different types of labels provided for the system administrator and field engineers

■Automatic notification for reporting different types of faults to the system administrator and field engineers

■Centralized systematic monitoring, such as supporting SNMP, of a complex system from a data center

2-14SPARC Enterprise M8000/M9000 Servers Overview Guide • April 2007