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Fujitsu MAY2073RC, MAY2036RC manual Diagnostics and Maintenance, Finding possibly faulty parts

Models: MAY2036RC MAY2073RC

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Diagnostics and Maintenance

6.4.4Troubleshooting with parts replacement in the factory

This manual does not cover troubleshooting at the factory level.

6.4.5Finding possibly faulty parts

Finding possibly faulty parts in the field was explained in Subsection 6.4.2. This manual does not cover finding possibly faulty parts at the factory level.

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C141-E230

Page 78

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Fujitsu MAY2073RC, MAY2036RC manual Diagnostics and Maintenance, Troubleshooting with parts replacement in the factory

Contents

MAY2073RC MAY2036RC HARD DISK DRIVES PRODUCT/MAINTENANCE MANUAL C141-E230-01ENFOR SAFE OPERATION Handling of This ManualIMPORTANT NOTE TO USERS Specification No. C141-E230-**EN REVISION RECORDRelated Standards Chapter 4 Installation Requirements PrefaceChapter 2 Specifications Chapter 5 InstallationPreface CONVENTIONS USED IN THIS MANUALConventions for Alert Messages Important Alert Messages Important Alert ItemsHigh temperature DamageElectreical shock Important Alert ItemsData loss DamageC141-E230 This page is intentionally left blank CONTENTS Contents InstallationDiagnostics and Maintenance CHAPTERContents Contents Illustrations FiguresContents TablesTable 2.1 Model names and order numbers This page is intentionally left blank CHAPTER 1 General Description 1.1 Standard Features 1.2 Hardware Structure 1.3 System Configuration1.1 Standard Features General Description 1.1 Standard Features General Description 14 Defective block slipping1.1 Standard Features 1.2 Hardware Structure1.3 System Configuration General Description2.1 Hardware Specifications 2.1.1 Model name and order number CHAPTER 2 Specifications2.1 Hardware Specifications Table 2.1 Model names and order numbersSpecifications 2.1.2 Function specificationsFunction specifications 2.1 Hardware Specifications Environmental/Power requirements Specifications2.1.3 Environmental specifications C141-E2302.1 Hardware Specifications 2.1.4 Error rate2.1.5 Reliability Specifications 2 Mean Time To Repair MTTR3.1 Data Space 3.2 Logical Data Block Addressing CHAPTER 3 Data Format3.1.1 Cylinder configuration 3.3 Defect ManagementFigure 3.1 Cylinder configuration Data Format3.1 Data Space Figure 3.2 Spare area in cell Data Format3.1.2 Alternate spare area Figure 3.3 Alternate cylinder3.1 Data Space 3.1.3 Track formatFigure 3.4 Track format 3.1.4 Sector format Data FormatFigure 3.5 Track skew/head skew Figure 3.6 Sector format3.1 Data Space Each sector on the track consists of the following fields3.1.5 Format capacity Data FormatC141-E230 Format capacity3.2 Logical Data Block Addressing Data Format 3.3 Defect Management 3.3.1 Defect list3.3.2 Alternate block allocation Figure 3.7 Alternate block allocation by FORMAT UNIT command 3.3 Defect ManagementFigure 3.8 Alternate block allocation by REASSIGN BLOCKS command Data Format3.3 Defect Management 3 Automatic alternate block allocationType 2 Reassignment of write fail sector 1 Commands to be applied Data Format4.1 Mounting Requirements 4.1.1 Dimensions CHAPTER 4 Installation Requirements4.1 Mounting Requirements 4.2 Power Supply Requirements Figure 4.1 DimensionsInstallation Requirements 4.1.2 Mounting orientationsFigure 4.2 HDD orientations 4.1 Mounting Requirements 4.1.3 Notes on mountingDamage 5 Vent hole Never cover the vent hole as shown in Figure Vent hole Installation RequirementsFigure 4.3 Mounting frame structure example LabelTable 4.1 Surface temperature check point and maximum temperature Figure 4.5 Surface temperature measurement points4.1 Mounting Requirements Installation Requirements Figure 4.6 Service clearance areaMAY2073RC 4.2 Power Supply Requirements4.2 Power Supply Requirements MAY2036RCFigure 4.9 Connector location Installation Requirements4.3.1 Connector location Figure 4.8 AC noise filter recommended 4.3 Connection Requirements4.3.2 Interface connector Figure 4.10 SAS plug connector overview4.3 Connection Requirements P1 Note1 Installation RequirementsTable 4.2 Interface connector SAS plug signal allocationCN1 P2 Note14.3.3 Ready LED output signal 4.3 Connection RequirementsFigure 4.11 Recommended external circuit for Ready LED output This page is intentionally left blank High temperature CHAPTER 5 Installation5.1 Notes on Handling Drives 5.2 Setting 5.3 Mounting Drives 5.5 Dismounting Drives 5.6 Spare Disk DriveInstallation 5.2 Setting 5.2 Setting 5.2.1 Port Address5.3 Mounting Drives 5.3.1 Mounting procedures Installation 1 Initial diagnosis at the time of power-on5.4.1 Checking initial operation 5.4.2 Formatting Installation 2 FORMAT UNIT command5.4.3 Setting parameters Installation C141-E230continued C141-E230 absolute valueC141-E230 Installation5-10 5.5 Dismounting Drives6.4 Troubleshooting Procedures CHAPTER 6 Diagnostics and Maintenance6.1 Diagnostics 6.2 Maintenance Information 6.3 Operation Check 6.1 Diagnostics 6.1.1 Self-diagnosticsDiagnostics and Maintenance 6.1 Diagnostics Operation of self-diagnosticsDiagnostics and Maintenance 6.1.2 Test programs6.2.1 Precautions 6.2 Maintenance Information6.2 Maintenance Information High temperatureDiagnostics and Maintenance 6.2.2 Maintenance requirements6.2.4 Revision numbers 6.2 Maintenance Information6.2.3 Maintenance levels Figure 6.1 Revision label exampleDiagnostics and Maintenance Figure 6.2 Indicating revision numbers 6.2.5 Tools and test equipmentFigure 6.3 Test flowchart 6.2 Maintenance InformationOperation test See Subsection Diagnostic test See Subsection 6.2.6 Tests6.3 Operation Check 6.3.1 Initial seek operation check Diagnostics and Maintenance6.3.3 Diagnostic test 6.3.2 Operation test6.4.1 Outline of troubleshooting procedures 6.4 Troubleshooting Procedures6.4 Troubleshooting Procedures 6.4.2 Troubleshooting with disk drive replacement in the fieldDiagnostics and Maintenance System-level field troubleshootingDisk drive troubleshooting 6.4 Troubleshooting Procedures6.4.3 Troubleshooting at the repair site DamageThis manual does not cover troubleshooting at the factory level Diagnostics and Maintenance6.4.4 Troubleshooting with parts replacement in the factory 6.4.5 Finding possibly faulty partsCHAPTER 7 Error Analysis 7.1 Error Analysis Information Collection 7.2 Sense Data Analysis7.1 Error Analysis Information Collection 7.1.1 Sense data Error Analysis Figure 7.1 Format of extended sense data7.2 Sense Data Analysis 7.2.1 Error information indicated with sense data7.2 Sense Data Analysis Definition of sense dataC141-E230 Error Analysis7.2.3 Sense data 1-1x-xx, 3-1x-xx and E-1D-00 Disk read error 7.2.2 Sense data 3-0C-03, 4-32-01, 4-40-xx, 4-C4-xx, andAdditional Sense Code GlossaryCommand Initiator INITGlossary Target TARGAcronyms and Abbreviations Acronyms and Abbreviations Index Index IN-2Index This page is intentionally left blank Comment Form This page is intentionally left blank