Troubleshooting and tips

The external monitor remains blank

Cause

Troubleshooting

Monitor is switched off.

► Switch the external monitor on.

Power saving has been activated (monitor is

► Press any key to continue.

blank).

 

Brightness is set to dark.

► Adjust the brightness of the monitor.

Screen output is set to the notebook’s LCD

► Press the key combination to switch the

screen

screen output, see "Key combinations",

 

Page 52.

The external monitor’s power cable or data

► Switch off the external monitor and the

cable is not connected properly.

notebook.

 

► Check whether the power cable is plugged

 

properly into the external monitor and into

 

the power socket.

 

► Check whether the data cable is properly

 

connected to the notebook and the external

 

monitor (if it is plugged in with a connector).

 

► Switch on the external monitor and the

 

notebook.

The external monitor is blank or the image is unstable

Cause

Troubleshooting

The wrong external monitor has been selected

► Terminate the application program in

or the wrong screen resolution has been set for

Windows by pressing

Alt

+

F4

. If the

the application program.

fault persists after closing the program, use

 

the key combination for switching the screen

 

output (see "Key combinations", Page 52) to

 

switch over to the notebook’s LCD screen.

 

Change the following setting:

 

► Set the screen resolution: Set the screen

 

resolution as described in the documentation

 

for your operating system.

 

► Select monitor: Select monitor 1 or 2 as

 

described in the documentation for your

 

operating system.

108

Fujitsu Technology Solutions

Page 112
Image 112
Fujitsu XBUY-T731-W7-001, FPCM11981 External monitor remains blank, External monitor is blank or the image is unstable

FPCM11981, XBUY-T731-W7-001 specifications

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