Troubleshooting Phaser 860 Printers

Indicator light problems

Status indicator light is off

The printer is turned off, is not ready, is disabled, or has detected an error.

Make sure that the printer is plugged in and turned on.

Do not plug the printer’s power cord into a power strip; use a wall outlet.

Status indicator light is blinking green

If the printer is receiving, processing, or printing a job, wait for the job to be completed or cancel the job.

If you have entered the menu in the front panel, you can exit the menu.

If the warm-up sequence has not finished, wait until the printer displays Ready to Print.

Status indicator light is blinking yellow

The printer is still printing but there is a warning condition that needs user attention soon.

Status indicator light is blinking red

The printer has stopped because it detected an error or condition that required user intervention, such as an open door or a paper jam. Correct the condition reported on the front panel (such as by closing the door or clearing the paper jam).

Press the Information key to access more information on the error condition.

Refer to the following pages for information about particular error conditions. For detailed information about jams, refer to the Phaser 860 Color Printer User Guide.

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Phaser 860 Color Printer

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3Com 860 manual Indicator light problems, Status indicator light is off, Status indicator light is blinking green