Troubleshooting Phaser 860 Printers

Problems printing on labels

Labels are printed on the wrong side

Make sure the labels are loaded face up in a tray, or face down in the manual-feed slot.

Make sure that two-sided printing is not selected in the printer driver; you cannot print labels on two sides.

Printing labels from Microsoft Word

1.From the Tools menu, select Envelopes and Labels.

2.In the Envelopes and Labels dialog box, click the Labels tab.

3.In the dialog box, click on the label icon.

4.In the Label Options dialog box, select all of the following, depending on label size:

Letter-size:

a.Printer: Laser and Ink-jet

b.Label Products: Avery standard

c.Select the label size corresponding to the Xerox label media:

Avery

 

Xerox label media

Xerox part

label sizes

 

number

 

 

 

 

 

 

5160

A/Letter (U. S.)

100 sheets / 30 labels per

016-1812-00

 

8.5 x 11 in.

sheet (each 1 x 2-5/8 in.)

 

 

 

 

 

5164

A/Letter (U. S.)

100 sheets / 6 labels per

016-1813-00

 

8.5 x 11 in.

sheet (each 3-1/3 x 4 in.)

 

 

 

 

 

Metric-size:

a.Printer: Laser and Ink-jet

b.Label Products: Avery A4 and A5 sizes

c.Select the label size corresponding to Xerox label media:

Avery

 

Xerox label media

Xerox part

label sizes

 

number

 

 

 

 

 

 

L7163

A4 (Metric Letter)

100 sheets / 14 labels per

016-1814-00

 

210 x 297 mm

sheet (each 38.1 x 99.1 mm)

 

 

 

 

 

L7165

A4 (Metric Letter)

100 sheets / 8 labels per

016-1815-00

 

210 x 297 mm

sheet (each 67.1 x 99.1 mm)

 

 

 

 

 

5.Click the OK button to exit the Label Options dialog box.

6.Click the Print button.

Advanced Features and Troubleshooting Manual

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3Com 860 manual Problems printing on labels, Printing labels from Microsoft Word, Labels are printed on the wrong side