48 Phaser 860 Color Printer
Troubleshooting Phaser 860 Printers
Maintenance drawer (A) missing
■If the maintenance drawer isnot installed, open the front cover and install the maintenance
drawer (labeledA).
■If the maintenance drawer is already there, pull out the drawer, make sure that the
counter (orange piece labeled C2) is installed, and re-insert the maintenance drawer.
Maintenance kit low
■The Maintenance Kit is almost empty.
■Order a replacement Maintenance Kit since the Maintenance Kit will need replacing
soon.
Maintenance kit empty
■The Maintenance Kit is depleted. Replace the Maintenance Kit to continue printing.
■If the message remains after you installed a new kit, make sure that the new counter
(the orange piece labeled C2) was correctly installed.
Maintenance kit service life low
■The 15-month service life will expire soon.
■Order a replacement Maintenance Kit since the Maintenance Kit will need replacing
soon.
Maintenance kit service life expired
■The 15-month service life has expir ed.
■Replace the Maintenance Kit now to prevent print quality problems.
Printer error ##
■An error occurred that may not be user-correctable.
■Turn off the printer, wait at least 15 seconds, and then turn the printer back on.
■If the error is not cleared, write down the error number.
■If you have access to the internet, look up the error number on the infoSMART
web page (see page44) for possible corrective action.
■If the error persists, call Customer Support with the error number.