•If any errors are encountered, the system displays them on the monitor.

•If a monitor is not connected or the system is unable to display an error, an error beep code sounds.

If the system encounters an error, it is most likely a nonfatal one, meaning the system will function until the error is corrected (usually through the BIOS Setup). In the rare case of a fatal error, see “Quick check” on page 5 below. If the information in this guide does not solve the problem, check your Maintaining and Troubleshooting the Gateway ALR 8300 Server for additional troubleshooting information.

Quick check

Sometimes, the simplest things can cause trouble. To avoid unnecessary service calls, be sure you check over the basics before you call for support. If the system does not operate correctly, re-read the instructions for the procedure(s) you have performed. If an error occurs within an application, consult the documentation supplied with the software.

This section identifies solutions to common problems.

Looking things over

In any complex system, there is potential for a forgotten connection, a forgotten switch, or a loose connector. If you try to start up the server and it does not start up, perform the following checks:

•Is each power cord connected to the server unit and an AC outlet?•Is the AC outlet supplying power?•If you use a power strip, is it turned on? Is the circuit breaker set?

•Does the voltage selection switch on the system power supply module(s) reflect the proper voltage?

Important!

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Important!

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Getting Started 5