Gateway Computer Drive Removing drive software

6

Chapter 2: Removing an Existing Drive

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Removing drive software

If you are installing a diskette, CD, or DVD drive, you do not need to remove

any software. Go to “Installing a New Drive” on page13.

If you did not previously have a Zip drive or tape drive installed in your

computer, you do not need to remove any software. Go to “Installing a

New Drive” on page 13.

If you are replacing a Zip drive or tape drive, you must uninstall your drive

software before you remove the old drive from your computer. Make sure that

you have the drive installation diskettes or CDs before removing your current

software.

To remove the drive software:

1In Windows XP, click Start, then click Control Panel. The Control Panel

window opens.

- OR -

In Windows Me, Windows2000, Windows 98, or Windows NT 4.0, click

Start, Settings, then click Control Panel. The Control Panel window opens.

2Click/Double-click the Add/Remove Programs icon. The Add/Remove

Programs dialog box opens.

3If you are uninstalling drive software in WindowsXP or Windows 2000,

scroll down the list of installed software, then click Iomega Software (Zip

drive) or Backup Exec (tape drive).

- OR -

If you are uninstalling drive software in WindowsMe, Windows 98, or

Windows NT 4.0, click the Install/Uninstall tab, scroll down the list of

installed software, then click Iomega Software (Zip drive) or Backup Exec

(tape drive).

Contents

Main Page Contents 1 Preparing to Install Your Drive 2 Removing an Existing Drive 3 Installing a New Drive 4 Troubleshooting Page Preparing to Install Y our Drive 1 2 3 4 Preparing your work area To prepare your work area: 1 2 Preventing static electricity discharge Page Page Removing drive software To remove the drive software: 1 2 3 Page Removing the drive To remove the existing drive: 1 2 3 Page Page Page Page Page 14 Identifying connectors CD, DVD, diskette, tape, and Zip drives 15 Flash memory drives Configuring the new IDE drive Master drives Slave drives Setting the IDE jumpers To set the jumpers for an IDE drive: 1 2 3 Configuring the new SCSI drive Termination SCSI IDs Setting the SCSI jumpers To set the jumpers for a SCSI drive: 1 2 3 4 5 Installing a drive To install a drive: 1 2 3 4 Page Page 10 Configuring the BIOS To configure the BIOS: 1 2 3 5 6 7 8 9 10 Installing Zip drive software Installing Seagate tape drive software Page Troubleshooting General troubleshooting guidelines 35 CD or DVD drive Your computer does not recognize the CD or D VD drive. The CD or DVD drive makes a buzzing noise. 36 Audio CD does not produce sound. A DVD movie will not play. 37 Diskette drive Your computer cannot access the diskette drive. Your computer cannot access the diskette. To format a diskette: 1 2 3 Your computer does not recognize the diskette drive. To check the diskette drive identification in the BIOS Setup utility: 1 2 3 Page 40 The diskette drive light stays on continuously. To fix the data cable connection: 1 2 3 4 5 6 41 Diskette drive error messages Diskette Drive 0 Failure or Diskette Drive 1 Failure Not ready reading driveA or Not ready reading drive B Invalid drive specification Invalid media type Flash memory drive 43 Cannot copy songs from a Secure Digital memory card to my computer. Zip drive The green busy light on the Zip drive does not turn on. The Zip drive is not assigned a drive letter, or th e Iomega software cannot find the Zip drive. 44 To determine if the operating system is running in 32-bit mode: 1 2 3 45 Tape drive After a period of successful operation, the tape drive appears to fail during a backup or restore. Re-tensioning a backup tape. 46 Cleaning a tape drive. 1 2 3 Your computer does not recognize your new IDE tape drive. 47 Your computer does not recognize your new SCSI tape drive or other SCSI devices: Page A Appendix A: Safety, Regulatory, and Legal Information www.gateway.com Canada Industry Canada (IC) Unintentional emitter per ICES-003 Regulatory compliance statements Laser safety statement California Proposition 65 Warning Appendix A: Safety, Regulatory, and Legal Information www.gateway.com Notices All Rights Reserved Trademark Acknowledgments