Gateway Computer Drive Removing the drive

Chapter 2: Removing an Existing Drive

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Removing the drive

To remove the existing drive:

1Turn off your computer, then remove the computer case cover following

the static electricity precautions on page3.

See the documentation that came with your computer for instructions on

removing your computer case cover.

2If you are removing a CD or DVD drive, disconnect the audio cable by

pressing down on the locking tab as you pull the cable out of the audio

connector. Make sure that you pull the connector, not the cable.

3If you are removing a CD, DVD, diskette, tape, or Zip drive, disconnect

the wide, flat ribbon (data) cable from the drive that you are replacing.

Make sure that you pull the connector, not the cable. Note the orientation

of the red-striped edge of the data cable. You will attach the data cable to

your new drive using the same orientation. Go to Step 6.

- OR -

If you are removing a flash memory drive, go to the next step.

Contents

Main Page Contents 1 Preparing to Install Your Drive 2 Removing an Existing Drive 3 Installing a New Drive 4 Troubleshooting Page Preparing to Install Y our Drive 1 2 3 4 Preparing your work area To prepare your work area: 1 2 Preventing static electricity discharge Page Page Removing drive software To remove the drive software: 1 2 3 Page Removing the drive To remove the existing drive: 1 2 3 Page Page Page Page Page 14 Identifying connectors CD, DVD, diskette, tape, and Zip drives 15 Flash memory drives Configuring the new IDE drive Master drives Slave drives Setting the IDE jumpers To set the jumpers for an IDE drive: 1 2 3 Configuring the new SCSI drive Termination SCSI IDs Setting the SCSI jumpers To set the jumpers for a SCSI drive: 1 2 3 4 5 Installing a drive To install a drive: 1 2 3 4 Page Page 10 Configuring the BIOS To configure the BIOS: 1 2 3 5 6 7 8 9 10 Installing Zip drive software Installing Seagate tape drive software Page Troubleshooting General troubleshooting guidelines 35 CD or DVD drive Your computer does not recognize the CD or D VD drive. The CD or DVD drive makes a buzzing noise. 36 Audio CD does not produce sound. A DVD movie will not play. 37 Diskette drive Your computer cannot access the diskette drive. Your computer cannot access the diskette. To format a diskette: 1 2 3 Your computer does not recognize the diskette drive. To check the diskette drive identification in the BIOS Setup utility: 1 2 3 Page 40 The diskette drive light stays on continuously. To fix the data cable connection: 1 2 3 4 5 6 41 Diskette drive error messages Diskette Drive 0 Failure or Diskette Drive 1 Failure Not ready reading driveA or Not ready reading drive B Invalid drive specification Invalid media type Flash memory drive 43 Cannot copy songs from a Secure Digital memory card to my computer. Zip drive The green busy light on the Zip drive does not turn on. The Zip drive is not assigned a drive letter, or th e Iomega software cannot find the Zip drive. 44 To determine if the operating system is running in 32-bit mode: 1 2 3 45 Tape drive After a period of successful operation, the tape drive appears to fail during a backup or restore. Re-tensioning a backup tape. 46 Cleaning a tape drive. 1 2 3 Your computer does not recognize your new IDE tape drive. 47 Your computer does not recognize your new SCSI tape drive or other SCSI devices: Page A Appendix A: Safety, Regulatory, and Legal Information www.gateway.com Canada Industry Canada (IC) Unintentional emitter per ICES-003 Regulatory compliance statements Laser safety statement California Proposition 65 Warning Appendix A: Safety, Regulatory, and Legal Information www.gateway.com Notices All Rights Reserved Trademark Acknowledgments