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Recovering the BIOS

If you encounter a problem while you are updating the BIOS, such as a power outage, the BIOS update may not be successful. If the system continues to try to boot from the new, corrupted BIOS, you can manually recover the old BIOS so you can try another update.

Important

This method does not work if the keyboard is connected through the KVM switch.

To create a recovery disk:

1Download 646MS100.WPH (the system BIOS for your server) from the Gateway Support Web page, then rename the file to BIOS.WPH.

2Download CRISDISK.ZIP (a Crash Recovery Diskette utility) from the Gateway Support Web page, then uncompress it to a folder.

3Copy BIOS.WPH (the file you renamed) to the same folder.4Insert a blank, formatted floppy disk into your diskette drive.5Run CRISDISK.BAT to create the recovery disk. To recover the BIOS:

1Follow the instructions in “Preventing static electricity discharge” on page 18. Make sure that you turn off the server, then unplug the power cord(s) and all other cables connected to the server.

2Follow the instructions in “Opening the server case” on page 19.

Caution

Moving the jumper while the power is on can damage your server. Always turn off the server and unplug the power cords and all other cables before changing the jumper.

3Remove the jumper across pins 1-2 of header J5 and place the jumper across pins 2-3 (as shown in the illustration).

4Follow the instructions in “Closing the server case” on page 24.5Insert the recovery disk into the diskette drive.

6Turn on your server and wait until you hear “beep-beep-beep,” then turn off your server again.

7Follow the instructions in “Opening the server case” on page 19.8Place the jumper back onto pins 1-2.

9Follow the instructions in “Closing the server case” on page 24.

10Reboot the server and verify that the recovery was successful.

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