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Problem

Possible Causes

What To Do

Spots and filming

Extremely hard water

Use Jet-Dry®or Cascade Crystal Clear® rinse agents to remove spots and

on glasses and

Low inlet water temperature

prevent new film buildup.

flatware

Make sure water temperature is at least 120°F.

Overloading the dishwasher

 

Load dishwasher as shown in the Loading Place Settings section.

 

Improper loading

 

Make sure detergent is fresh.

 

Old or damp powder detergent

 

If water is extremely hard, a softener may be required.

 

Rinse agent dispenser empty

 

 

Too little detergent

 

Cloudiness on

Combination of soft water and

This is called etching and is permanent. To prevent this from happening,

glassware

too much detergent

use less detergent if you have soft water. Wash glassware in the shortest

 

 

cycle that will get them clean.

 

Water temperature entering

This could be etching. Lower the water heater temperature.

 

the dishwasherexceeds 150°F

 

Suds in the tub

Correct detergent

Use only automatic dishwasher detergents to avoid sudsing.

 

wasn’t used

 

Cascade® and Electrasol® Automatic Dishwashing Detergents

 

 

 

have been approved for use in all GE dishwashers.

 

 

To remove suds from the tub, open the dishwasher and let

 

 

 

suds dissipate. Close and latch the dishwasher door. Pump out water

 

 

 

by touching the START/RESET pad once; then 30 seconds later,

 

 

 

touch the START/RESET pad again. Repeat if necessary.

 

Rinse agent was spilled

Always wipe up rinse agent spills immediately.

Detergent left in

Dishes are blocking the

Reposition the dishes, so the water from the lower spray arm can

dispenser cups

detergent cup

flush the detergent cup. See pages 13 and 14.

Water in the

Cap not tightened after filling

Use a turkey baster to remove as much water as possible from the

SmartDispense

the dispenser

SmartDispensedispenser and refill it as normal. Be sure to tighten the

dispenser

 

cap fully to prevent water from entering the dispenser.

Black or gray

Aluminum utensils have

Remove marks with a mild, abrasive cleaner.

marks on dishes

rubbed against dishes

 

Dishes don’t dry

Low inlet water temperature

Make sure inlet water temperature is at least 120°F.

Select HEATED DRY.

Use PRE-WASH or ADDED HEAT options.

Select a higher cycle, such as ANTI-BACTERIAor COOKWARE.

 

Rinse agent dispenser is empty

Check the rinse agent dispenser and fill as required.

Controlpanelresponded

Door latch may not be properly

Make sure the door is firmly closed.

toinputsbutdishwasher

seated

 

 

neverfilled with water

Water valve may be turned off

Make sure water valve (usually located under the sink) is turned on.

Stained tub interior

Some tomato-based foods can

Use of the RINSE AND HOLD cycle after adding the dish to the load

 

causereddish stains

 

can decrease the level of staining. GE recommends Cascade®

 

 

 

 

Plastic Booster to help remove these types of stains.

 

 

Tea or coffee stains

Remove the stain by hand, using a solution of 1/2 cup bleach

 

 

 

 

and 3 cups warm water.

 

 

 

 

WARNING

 

 

 

 

Before cleaning interior, wait at least 20 minutes after a cycle for the

 

 

 

 

heating elements to cool down. Failure to do so can result in burns.

 

An overall yellow or brown film can •

A special filter in the water supply line is the only way to correct

 

be caused by iron deposits in water this problem. Contact a water softener company.

 

White film on inside surface—

GE recommends Jet-Dry®or Cascade Crystal Clear® to help

 

hard water minerals

 

prevent hard water mineral deposits from forming.

Run dishwasher with citric acid to remove mineral deposits. Citric acid (Part number: WD35X151) can be ordered through GE Parts.

17

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Page 17
Image 17
GE 165D4700P381 owner manual Spots and filming Extremely hard water, On glasses, Prevent new film buildup, Improper loading

165D4700P381 specifications

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