GE 165D4700P381 Tips, Troubleshooting, Before you call for service…, Consumer Support, Problem

Safety Instructions

Operating Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes		What To Do
Dishwasher won’t run	Fuse is blown or circuit breaker		• Replace fuse or reset circuit breaker. Remove any other appliances from
	is tripped		the circuit.
	Power is turned off		• In some installations, the power to the dishwasher is provided through a
			wall switch, often located next to the disposer switch. Make sure it is on.
		Control panel is locked	• Unlock control panel. See page 6.
	Control panel needs to be		• Turn off power to the dishwasher (circuit breaker or wall switch) for
	rebooted		30 seconds; then turn back on.
Control panel lights	Time too long between		• Each pad must be touched within 5 minutes of the others.
go off when you’re	touching of selected pads		To relight, touch any pad again, or unlock and relatch door.
setting controls
Water standing in	This is normal		• A small amount of clean water around the outlet on the tub
the bottom of the tub			bottom at the back of the tub keeps the pump seal lubricated.
Water won’t pump	Drain is clogged		• If you have an air gap, clean it. See page 15.
out of the tub			• If the dishwasher drains into a disposer, run disposer clear.
			• Check to see if your kitchen sink is draining well. If not, you
			may need a plumber.
Steam	This is normal		• Warm, moist air comes through the vent by the door latch during drying
			and when water is being pumped out. This is necessary for drying.

Tips

Sanitized light does not illuminate at the end of the cycle (Anti-Bacteria cycle only)

The door was opened and the	• Do not interrupt the cycle anytime during or after main wash.
cycle was interrupted during
or after the main wash portion
The incoming water	• Raise the water heater temperature to between 120°F and 140°F.
temperature was too low
The cycle is complete and	• This is normal. No action is required.
the door has been open for
longer than 60 seconds

Troubleshooting

Consumer Support

Noise	Normal operating sounds	• These are all normal. No action is required.
	Detergent cup opening
	Water entering dishwasher
	The motor stops and starts at
	various times during the cycle
	Drain pump sounds during
	pump out
	Drying fan running for 2–4 hours
	after CLEAN light is illuminated
	(Top Control Panel models only)
	Rattling dishes when the spray	• Make sure dishes are properly loaded. See the Loading the
	arm rotates	dishwasher racks section.

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