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Error Messages | Possible Causes | What To Do | ||
Beeping at the end | This is normal. The dishwasher | • To turn off the double beep indicator (or | ||
of the cycle | will beep twice at the end of the |
| turned off), press the HEATED DRY pad 5 times within 3 seconds. | |
| cycle |
| A triple beep will sound to indicate the | |
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| has been turned on or off. | |
Low Detergent light | SmartDispense™ has less than | • Fill the SmartDispense™ reservoir with liquid detergent. After filling the | ||
is ON | 10 cycles worth of detergent |
| reservoir, the LOW DETERGENT light will turn OFF once the door is closed. | |
| left in the dishwasher |
| If you are not using the SmartDispense™ feature, turn off the low detergent | |
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| light by pressing the ADDED HEAT pad 5 times within 3 seconds. | |
Problem | Possible Causes | What To Do | ||
Dishes and flatware | Low inlet water temperature | • Make sure inlet water temperature is correct (see page 6). Turn on the hot | ||
not clean |
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| water faucet nearest the dishwasher, let run until the water temperature | |
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| stops rising. Then start the dishwasher and turn off the faucet. This insures | |
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| the entering water is hot. | |
| Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait | |||
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| until pressure is normal before using your dishwasher. | |
| Air gap or disposer is clogged | • Clean the air gap or flush the disposer. | ||
| Improper rack loading | • Make sure large dishware does not block the detergent dispenser or the | ||
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| wash arms. See the Loading the dishwasher racks section. | |
| No air gap or high drain loop | • Verify that you have an air gap or a high drain loop. Refer to the | ||
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| Installation Instructions. | |
Spots and filming | Extremely hard water | • Use | ||
on glasses and | Low inlet water temperature |
| prevent new film buildup. | |
flatware | • Make sure water temperature is at least 120°F. | |||
Overloading the dishwasher | ||||
| • Load dishwasher as shown in the Loading Place Settings section. | |||
| Improper loading | |||
| • Make sure detergent is fresh. | |||
| Old or damp powder detergent | |||
| • If water is extremely hard, a softener may be required. | |||
| Rinse agent dispenser empty |
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| Too little detergent |
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Cloudiness on | Combination of soft water and | • This is called etching and is permanent. To prevent this from happening, | ||
glassware | too much detergent |
| use less detergent if you have soft water. Wash glassware in the shortest | |
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| cycle that will get it clean. Recalibrate the SmartDispense™ system if you | |
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| are using it (see page 9). Do not use the manual detergent dispenser and | |
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| the SmartDispense™ at the same time. | |
| Water temperature entering the | • This could be etching. Lower the water heater temperature. | ||
| dishwasherexceeds 150°F (66°C) |
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Suds in the tub | Correct detergent | • Use only automatic dishwasher detergents to avoid sudsing. Cascade® and | ||
| wasn’t used |
| Electrasol® Automatic Dishwashing Detergents have been approved for use | |
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| in all GE dishwashers. | |
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| • To remove suds from the tub, open the dishwasher and let suds dissipate. | ||
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| Close and latch the dishwasher. Pump out water by touching the | |
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| START/RESET pad once; then 30 seconds later, touch the | |
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| START/RESET pad again. Repeat if necessary. | |
| Rinse agent was spilled | • Always wipe up rinse agent spills immediately. | ||
| Detergent placed in manual | • Use SmartDispense™ or the manual detergent dispenser, but not both. | ||
| detergent dispenser and |
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| SmartDispense™ dispenser |
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Detergent left in | Dishes are blocking the | • | Reposition the dishes, so the water from the lower spray arm can | |
dispenser cups | detergent cup or |
| flush the detergent cup or the outlet on the SmartDispense™ system. | |
| SmartDispense™ outlet |
| See the Loading the dishwasher section. | |
Water in the | Cap not tightened after | • | Use a turkey baster to remove as much water as possible from the | |
SmartDispense™ | filling the dispenser |
| SmartDispense™ dispenser and refill it as normal. Be sure to tighten | |
dispenser |
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| the cap fully to prevent water from entering the dispenser. | |
Black or gray | Aluminum utensils have | • Remove marks with a mild, abrasive cleaner. | ||
marks on dishes | rubbed against dishes |
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13
Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support