GE 2-9801 user service Installation, Answerer Operation, Troubleshooting Tips, Service, Setup

2-9801

Single Microcassette Answerer User‘s Guide

INSTALLATION

Use the steps below to connect your new answerer for proper operation. Make sure you have a modular telephone jack and a standard AC electrical outlet near the place you have chosen to install your answerer.

A

		30-MC
10	5	0
E T T E S S A C O R C I M

PLAY STOP

2

ANSWERER OPERATION

VOLUME/ON OFF CONTROL

•Use the volume control to adjust the volume to LO or HI.

•Use the volume control to turn the answer on or off, when the volume is in the OFF position the answerer is off.

MESSAGE PLAYBACK

Your answerer has been programmed to automatically answer on the second ring if you have messages and the fifth ring if you don't have messages.

TROUBLESHOOTING TIPS

PROBLEM	SOLUTIONS
Unit doesn’t record incoming	• Make sure answerer is on.
messages	• Make sure tape is properly seated.
	• Make sure tape isn’t damaged.
	• Make sure outgoing announcement
	is recorded properly.

5

4

1

FROM

TELEPHONE

3

1.Remove door by lifting it from the back edge.

2.Insert the cassette tape with side ”A” facing up.

3.Connect your telephone’s line cord into the jack marked FROM TELEPHONE on the back of the unit. (You don’t have to connect your telephone for the answerer to record incoming messages.)

4.Plug the answerer’s telephone line cord into a modular wall jack.

5.Plug the power supply cord into an AC power outlet.

If your answerer has recorded incoming messages, the MESSAGES indicator will flash once for each message received followed by a brief pause.

•Press and release the PLAY/STOP button to play messages (use VOLUME control to adjust speaker volume). The answerer plays all messages, automati- cally resets, and is ready to record new messages over the old messages on the tape. To begin recording new messages over old messages at the beginning of the tape, see "Clearing New Messages from the Tape" below.

To stop playback:

•Press the PLAY/STOP button again.

To repeat playback:

•Press the PLAY/STOP button again after the answerer is idle.

TAPE FULL

When the tape is full, the MESSAGES indicator flashes rapidly and the unit answers on the tenth ring. Enter the security code (located on the bottom of the unit) and messages play automatically. Enter the security code again to listen to messages again. If the caller does not enter the security code within ten seconds, the unit hangs up. After you play messages and hang up, the answerer resets and new messages will be recorded over the messages you already played.

CLEARING THE MESSAGES FROM THE TAPE

Press the PLAY/STOP button to play messages and return the tape to the begin- ning. The messages indicator light stops blinking. New incoming messages will record over existing messages on the tape. The messages are automatically cleared, but you can press PLAY/STOP to hear the messages again until an incoming call records over them.

Unit doesn’t function when	• Make sure AC power adapter is
buttons are pressed	plugged in to a working outlet.
Unit doesn’t function, however	• Replace tape and unplug AC power
beep sounds and MESSAGES	adapter; then plug in again to reset
indicator flashes	the unit.
Outgoing Announcement keeps	• Re-record the outgoing announcement.
getting cut off	(Make sure the tape is inserted before
	plugging in AC power.)
	• Be sure to record all of the announce-
	ment before releasing the OGA button.
Sound level of messages played	• Turn up the VOLUME.
back is low	• Clean the tape mechanism.
Remote functions do not operate	• Make sure the commands are given
or respond to remote commands	from a touch-tone, push-button phone.
Unit has operator recording(s) or	• Caller has hung up without leaving a
dial tone(s) recorded on tape	message.

SERVICE

FCC requires this product to be serviced only by the manufacturer or its authorized service agents. In accordance with FCC requirements, changes or modifications not expressly approved by Thomson Consumer Electronics could void the user’s authority to operate this product. For

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GENERAL PRODUCT CARE

To keep your answerer working and looking good, follow these guidelines:

•Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).

•DO NOT expose to direct sunlight or moisture.

•Avoid dropping and other rough treatment to the answerer.

•Clean with a soft cloth.

•Never use a strong cleaning agent or abrasive powder because this will damage the finish.

•Retain the original packaging in case you need to ship it at a later date.

CLEANING THE TAPE MECHANISM
These parts should be cleaned periodically in the		PRESSURE
following manner:	HEAD	ROLLER
1. Remove the cassette from the answerer.
2. Clean the head surfaces, pressure rollers and
capstans with a cotton swab. If these surfaces
are extremely dirty, dampen the cotton swab		CAPSTAN
with alcohol.

SETUP

RECORDING THE OUTGOING ANNOUNCEMENT

Before using your new answerer you should record an outgoing announcement. This is the announcement that the callers will hear when the system answers a call.

When recording the announcement you should be about six inches from the unit, and should eliminate as much background noise as possible.

1.	Prepare your announcement.
	Sample Announcement: Hi, this is (use your	ANNOUNCEMENT button
	name here), I can't answer the phone right now, so
	please leave your name, number and a brief message
	after the tone, and I'll get back to you. Thanks.
2.	Hold down the ANNOUNCEMENT button.
	Begin recording after the tone.
3.	Release the ANNOUNCEMENT button when
	you finish the announcement.

To review the outgoing announcement, press and release the ANNOUNCEMENT button.

CALL SCREENING

You can screen incoming calls by listening as the caller leaves a message, then picking up the phone when you know who it is.

IMPORTANT: Press any button or turn the volume to OFF to stop the answerer from recording your conversation.

REMOTE OPERATION

You can access your answerer from another location by using a touch-tone phone to enter your security code (located on the bottom of the unit). Listen to messages, which automatically clears messages from the tape, and new messages will be recorded over old messages.

Be aware that remote functions do not work with rotary, or push button pulse- dialing phones.

REMOTE MESSAGE PLAYBACK

To play message from a remote location:

1.	Dial phone number of answerer.
2.	Enter the six-digit security code after the beep. The answerer beeps once, then
	rewinds to the beginning of the messages and plays them.
	The answerer beeps three times when finished, meaning that you have 10
	seconds to play messages again or hang up. Do one of the following:

instructions on how to obtain service, call Consumer Information, 1-800-448-0329.

Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period.

Purchase date _______________________ Name of store ______________________________

FCC REGISTRATION INFORMATION

Your GE telephone equipment is registered with the Federal Communications Commission and is in compliance with parts 15 and 68, FCC Rules and Regulations.

1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the FCC Registration

number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this

information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still

have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of

the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you

may connect to your line as determined by the REN, you should contact your local telephone company.

Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone

equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from

your line.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone

company shall, where practicable, notify you that temporary discontinuance of service may be required.

Where prior notice is not practicable and the circumstances warrant such action, the telephone company

may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone

company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to

correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to

procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment, operations of

procedures where such action is required in the operation of its business and not inconsistent with FCC

Rules and Regulations. If these changes are expected to affect the use or performance of your telephone

equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain

				CAUTION
				RISK OF ELECTRIC SHOCK
				DO NOT OPEN
	T H E L I G H T N I N G		CAUTION: TO REDUCE THE		THE EXCLAMATION
	FLASH AND ARROW-		RISK OF ELECTRIC SHOCK,		POINT WITHIN THE
	HEAD WITHIN THE		D O N O T R E M O V E C O V E R		T R I A N G L E	I S A
	T R I A N G L E	I S A	( O R B A C K ) . N O U S E R -		WARNING	SIGN
WARNING: TO PREVENT FIRE	W A R N I N G	S I G N	S E RV I C E A B L E PA R T S I N -		ALERTING YOU OF
	ALERTING	YOU OF	S I D E . R E F E R S E RV I C I N G		I M P O R T A N T
	" D A N G E R O U S		T O Q U A L I F I E D S E R V I C E		I N S T R U C T I O N S
OR ELECTRICAL SHOCK HAZARD,	VOLTAGE"	INSIDE	PERSONNEL.		A C C O M P A N Y I N G
DO NOT EXPOSE THIS PRODUCT	THE PRODUCT.				T H E P R O D U C T .
TO RAIN OR MOISTURE.	SEE MARKING ON BOTTOM / BACK OF PRODUCT

FCC NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

Models 2-9801
347A8232-0001 (Rev. 0,	E/S)	P.O. Box 1976, Indianapolis, IN 46206
96-10		© 1996 Thomson Consumer Electronics, Inc.
Printed in China		Trademark(s) ® Registered
		Marca(s) Registrada(s)

MESSAGES INDICATOR

MESSAGES Indicator is on — Answerer is on and

there are no messages.

MESSAGES Indicator is Flashing — Number of flashes indicates number of messages. You need to reset the tape by playing messages to stop the flashing.

MESSAGES Indicator is OFF — Answerer is off, but

you might still have messages.

MESSAGES Indicator is flashing rapidly — Indicates no valid outgoing announcement, or that the tape is full. Re-record your outging announcement.

PLAY STOP

MESSAGES ANNOUNCE

VOL OFF

MIC

MESSAGES indicator

•	Enter the six-digit security code again to review messages.
•	Hang up to reset the answerer, which means new messages will be recorded
	over old messages.

REMOTE MESSAGE PLAYBACK WHEN THE TAPE IS FULL

If the tape is full, unit will answer after the tenth ring. To access your messages, you need to do the following:

1. Enter the six-digit security code.

•The answerer rewinds the tape and begins message playback; then it beeps three times when finished.

2After listening to messages, you can do the following:

•Enter the six-digit security code again to review messages.

•Hang up to reset the answerer.

NOTE: When answerer is rewinding and preparing to play messages remotely or preparing to record messages the caller will hear a series of short beeps to let the user know the machine is working .

uninterrupted service.

INTERFERENCE INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

•Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

•Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

•Consult the dealer or an experienced radio/TV technician for help.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/ television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.