If Something Goes Wrong
Before You Call For Service
Problem | Possible Cause | What to Do | |
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Oven will not | A fuse in your home | • Replace fuse or reset circuit breaker. | |
start | may be blown or the |
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| circuit breaker tripped. |
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| Power surge. | • Unplug the microwave oven, then plug | |
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| it back in. |
| Plug not fully inserted | • Make sure the | |
| into wall outlet. |
| oven is fully inserted into wall outlet. |
| Door not securely closed. | • Open the door and close securely. | |
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Floor of the oven is | Heat from the cooktop | • This is normal. | |
warm, even when | light may make the oven |
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the oven has not | floor get warm. |
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been used |
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“LOCKED” appears | The control has been | • Press and hold CLEAR/OFF for | |
on display | locked. |
| about 3 seconds to unlock the control. |
You hear an | You have tried to start | • | Start over and enter a valid time |
unusual, | the Reminder without |
| of day. |
beep | a valid time of day. |
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| You have tried to change | • | Many of the oven’s features are preset |
| the power level when it is |
| and cannot be changed. |
| not allowed. |
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“SENSOR ERROR” | When using a Sensor | • Do not open door until steam is | |
appears on display | feature, the door was |
| sensed and time is shown counting |
| opened before steam |
| down on display. |
| could be detected. |
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| Steam not detected | • Use Time Cook to heat for more time. | |
| in maximum amount |
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| of time. |
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Food amount too | Sensor Reheat is for | • Use Time Cook for large amounts | |
large for Sensor | single servings of |
| of food. |
Reheat | recommended foods. |
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