If Something Goes Wrong

Before You Call For Service

ProblemPossible CauseWhat to Do

 

Oven will notA fuse in your home

Replace fuse or reset circuit breaker.

startmay be blown or the

 

 

 

circuit breaker tripped.

 

 

 

Power surge.

Unplug the microwave oven, then plug

 

 

 

it back in.

 

Plug not fully inserted

Make sure the 3-prong plug on the

 

into wall outlet.

 

oven is fully inserted into wall outlet.

 

Door not securely closed.

Open the door and close securely.

 

 

 

Floor of the oven is

Heat from the cooktop

This is normal.

warm, even when

light may make the oven

 

 

the oven has notfloor get warm.

 

 

been used

 

 

 

“LOCKED” appears

The control has been

Press and hold CLEAR/OFF for

on displaylocked.

 

about 3 seconds to unlock the control.

You hear anYou have tried to start

Start over and enter a valid time

unusual, low-tonethe Reminder without

 

of day.

beepa valid time of day.

 

 

 

You have tried to change

Many of the oven’s features are preset

 

the power level when it is

 

and cannot be changed.

 

not allowed.

 

 

“SENSOR ERROR”

When using a Sensor

Do not open door until steam is

appears on display

feature, the door was

 

sensed and time is shown counting

 

opened before steam

 

down on display.

 

could be detected.

 

 

 

Steam not detected

Use Time Cook to heat for more time.

 

in maximum amount

 

 

 

of time.

 

 

Food amount tooSensor Reheat is for

Use Time Cook for large amounts

large for Sensorsingle servings of

 

of food.

Reheatrecommended foods.

 

 

 

 

 

 

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