Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem | Possible Causes | What To Do |
|
|
|
Top burners do not light | Plug on range is not completely | • Make sure electrical plug is plugged into a live, |
or do not burn evenly | inserted in the electrical outlet. | properly grounded outlet. |
Burner hole or slits on the side • Remove the burners (on models with standard twin
of the burner may be clogged. burners) or burner heads and caps (on models with sealed burners) and clean them with a sewing needle or
On sealed burner models, check and clean the electrode area for
| Improper burner assembly. | • Make sure the burner parts are installed correctly. |
|
| See the Care and cleaning of the range section. |
|
|
|
| Drip pans (if so equipped) | • Make sure the drip pans are installed correctly. |
| are not installed correctly. |
|
|
|
|
| Pilot(s) is (are) not lit | • See the Light the Surface Burner Pilots section in the |
| (on standing pilot models). | Installation Instructions. |
|
|
|
Burner flames very | Improper air to gas ratio. | • If range is connected to LP gas, contact the person |
large or yellow |
| who installed your range or made the conversion. |
|
|
|
Surface burners light | The oven gas | • To check the oven gas |
but oven does not | may have accidentally been | models, remove the broiler drawer or kick panel |
| moved during cleaning or | (see the Care and cleaning of the range section) and |
| moving. | look for the gas |
Lever is |
shown closed. |
PULL TO OPEN. |
Sealed burner models |
• To check the oven gas
Lever is shown closed. | A | Lever is shown closed. | B |
PULL TO OPEN. |
| PULL TO OPEN. |
|
Standard twin burner models | Standard twin burner models |
|
|
40
