GE 500A280P013 Before you call for service…, Troubleshooting Tips, Operation, Possible Causes

Models: 500A280P013

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Before you call for service…

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

OPERATION

 

Possible Causes

What To Do

 

 

 

 

Control pads not

 

Controls accidentally put in

Press STOP/CANCEL.

responding

 

service mode

 

 

 

 

 

Dryer doesn’t start

 

Control panel is “asleep”

This is normal. Press START twice to choose the last cycle

 

 

 

you used and to start the dryer.

 

 

 

 

 

 

Dryer is unplugged

Make sure the dryer plug is pushed completely into

 

 

 

the outlet.

 

 

 

 

 

Fuse is blown/circuit breaker is Check the house fuse/circuit breaker box and

 

 

tripped

replace fuse or reset breaker. NOTE: Most electric

 

 

 

dryers use two fuses/breakers.

 

 

 

 

Dryer doesn’t heat

 

Fuse is blown/circuit breaker is

Check the house fuse/circuit breaker box and

 

 

tripped, the dryer may tumble

replace fuse or reset breaker.

 

 

but not heat

 

 

 

 

 

 

 

Gas service is off

Make sure gas shutoff at dryer and main shutoff are

 

 

 

fully open.

 

 

 

 

Dryer shakes or makes

 

Some shaking/noise is normal.

Move dryer to an even floor space, or adjust

noise

 

Dryer may be sitting unevenly

leveling legs as necessary until even.

 

 

 

 

Inconsistent drying times

 

Type of heat

Drying time will vary according to the type of heat used.

 

 

 

If you recently changed from an electric to a gas

 

 

 

(natural or LP) dryer, or vice versa, the drying time

 

 

 

could be different.

 

 

 

 

 

 

Type of load and

The load size, types of fabric, wetness of clothes, and the

 

 

drying conditions

length and condition of the exhaust system will affect

 

 

 

drying times.

 

 

 

 

No numbers displayed

 

Dryer is continuously monitoring

This is normal. When the dryer senses a low level of

during cycle, only

 

the amount of moisture in

moisture in the load, the dryer will display the dry

“racetrack” lights

 

the clothes

time remaining.

 

 

 

 

Est. Time Remaining

 

The estimated time may change

This is normal.

jumped to a

 

when a smaller load than usual

 

lower number

 

is drying

 

 

 

 

 

Clothes are still wet

 

The door was opened mid-cycle.

A dry cycle must be reselected each time a new load

and dryer shut off after

 

The load was then removed from

is put in.

a short time

 

the dryer and a new load put in

 

 

 

without selecting a new cycle

 

 

 

 

 

 

 

Small load

When drying only a few items, choose SPEED DRY.

 

 

 

 

 

Load was already dry except for Choose SPEED DRY to dry damp collars and waistbands.

 

 

collars and waistbands

In the future, when drying a load with collars and

 

 

 

waistbands, choose MORE DRY.

 

 

 

 

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Troubleshooting Tips

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GE 500A280P013 Before you call for service…, Troubleshooting Tips, Operation, Possible Causes, What To Do