GE ADEH50, ADER50, ADER65, ADER30 Choosing a Location section, See the Care and Cleaning section

Troubleshooting tips…Save time and money! Review the chart below first and you may not need to call for service.

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Problem

Dehumidifier does not start

Dehumidifier does not dry the air as it should

Dehumidifier runs too much

Frost appears on the coils

Controls cannot be set

Fan noise

Water on floor

Bucket Full LED light flashing and alarm sounds while drain hose is connected

Possible Causes	What To Do
The dehumidifier	• Make sure the dehumidifier’s plug is pushed completely
is unplugged.	into the outlet.
The fuse is blown/circuit	• Check the house fuse/circuit breaker box and replace
breaker is tripped.	the fuse or reset the breaker.
Dehumidifier has reached its	• The dehumidifier automatically turns off when either
preset level or bucket is full.	condition occurs. Change to a lower setting or empty
	the bucket and replace properly.
Bucket is not in the	• The bucket must be in place and securely seated for the
proper position.	dehumidifier to operate.
Power failure.	• There is a protective time delay (up to 3 minutes) to
	prevent tripping of the compressor overload. For this
	reason, the unit may not start normal dehumidifying
	for 3 minutes after it is turned back on.
Did not allow enough time	• When first installed, allow at least 24 hours to maintain
to remove the moisture.	the desired dryness.
Airflow is restricted.	• Make sure there are no curtains, blinds or furniture
	blocking the front or back of the dehumidifier. See the
	Choosing a Location section.
Dirty filter.	• See the Care and Cleaning section.
The Humidity Control may	• For drier air, press the ▼ pad and set to a lower percent
not be set low enough.	value (%) or at CO (continuous) for maximum
	dehumidification.
Doors and windows may not	• Check that all doors, windows and other openings
be closed tightly.	are securely closed.
Clothes dryer may be	• Install the dehumidifier away from the dryer.
blowing moisture-laden	The dryer should be vented to the outside.
air into the room.
Room temperature	• Moisture removal is best at higher room temperatures.
is too low.	Lower room temperatures will reduce the moisture
	removal rate. Models are designed to be operated at
	temperatures above 41°F (5°C).
Area to be dehumidified	• The capacity of your dehumidifier may not be adequate.
is too large.
Doors and windows are open.	• Close all doors and windows to the outside.
Dehumidifier has been turned	• This is normal. Frost will usually disappear
on recently, or room temperature within 60 minutes. See the Automatic Defrost section.
is below 41°F (5°C).
The compressor will turn off	• This is normal. Wait approximately 3 minutes and set the
and the fan will automatically	fan as desired.
continue to run for
approximately 3 minutes at a
fixed setting.
Air is moving through	• This is normal.
the dehumidifier.
Hose connection may be loose.	• Check the hose connection. See the Removing Collected
	Water section.
Intended to use the bucket to	• Disconnect the hose if using the bucket to collect water.
collect water, but a hose	See the Removing Collected Water section
as attached.
Drain hose not tight on fitting	• Check drain hose connection.
Drain hose is kinked	• Ensure the drain hose is pointed straight down to the floor
	and is not kinked in anyway.

8