
Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Troubleshooting Tips.
| Problem | 
 | Possible Causes | What To Do | 
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| Air conditioner | 
 | The air conditioner | • Make sure the air conditioner plug is pushed completely | 
| does not start | 
 | is unplugged. | into the outlet. | 
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 | The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace | 
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 | breaker is tripped. | the fuse or reset the breaker. | 
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 | Power failure. | • If power failure occurs, turn the mode control to OFF. | 
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 | When power is restored, wait 3 minutes to restart the | 
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 | air conditioner to prevent tripping of the compressor | 
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 | overload. | 
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 | The current interrupter | • Press the RESET button located on the power cord | 
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 | device is tripped. | plug. | 
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 | • If the RESET button will not stay engaged, discontinue | 
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 | use of the air conditioner and contact a qualified | 
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 | service technician. | 
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| Air conditioner does not | 
 | Airflow is restricted. | • Make sure there are no curtains, blinds or furniture | 
| cool as it should | 
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 | blocking the front of the air conditioner. | 
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 | The temp control may not | • On models with touch pads: In COOL mode, press the | 
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 | be set correctly. | DECREASE ▼ pad. | 
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 | • On models with control knobs, turn the temperature | 
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 | knob to a higher number. | 
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 | The air filter is dirty. | • Clean the filter at least every 30 days. | 
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 | See the Operating Instructions section. | 
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 | The room may have been hot. | • When the air conditioner is first turned on you need to | 
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 | allow time for the room to cool down. | 
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 | Cold air is escaping. | • Check for open furnace floor registers and cold air returns. | 
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 | • Set the air conditioner’s vent to the closed position. | 
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 | Cooling coils have iced up. | • See Air conditioner freezing up below. | 
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| Air conditioner | 
 | Ice blocks the air flow | • On models with control knobs, set the mode control at | 
| freezing up | 
 | and stops the air conditioner | HIGH FAN or HIGH COOL with the temp at 1 or 2. | 
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 | from cooling the room. | • On models with touch pads, set the mode control at | 
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 | HIGH (F3) FAN or HIGH (F3) COOL and set the thermostat | 
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 | to a higher temperature. | 
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| The remote control is | 
 | The batteries are inserted | • Check the position of the batteries. They should be | 
| not working | 
 | incorrectly. | inserted in the opposite (+) and  | 
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 | The batteries may be dead. | • Replace the batteries. | 
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| Water drips outside | 
 | Excessively hot and humid | • This is normal. | 
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 | weather. | 
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| Water drips indoors | 
 | The air conditioner is not | • For proper water disposal, make sure the air conditioner | 
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 | tilted to the outside. | slants slightly from the case front to the rear. | 
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| Water collects in | 
 | Moisture is removed from | • This is normal for a short period in areas with little | 
| base pan | 
 | indoor air and drains into | humidity; normal for a longer period in very humid areas. | 
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 | rear of a cabinet where a fan | 
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 | blows it against the outdoor | 
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 | condenser coil. | 
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| TIMER feature not | 
 | A power outage or interruption | • In the case of a power outage or interruption, the unit | 
| working properly | 
 | occurred. | TIMER feature will reset to the original setting. You may | 
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 | need to set a new time if desired. | 
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