Safety Instructions

Operating Instructions

Troubleshooting Tips

Customer Service

Before you call for service…

Troubleshooting Tips

Save time and money! Review the chart below first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Dehumidifier

 

The dehumidifier

Make sure the dehumidifier plug is pushed completely

does not start

 

is unplugged.

into the outlet.

 

 

 

 

 

 

The fuse is blown/circuit

Check the house fuse/circuit breaker box and replace

 

 

breaker is tripped.

the fuse or reset the breaker.

 

 

 

 

 

 

The bucket is full.

The dehumidifier automatically turns off when this

 

 

 

occurs. Empty the bucket.

 

 

 

 

Dehumidifier does not

 

Did not allow enough time

When first installed, allow at least 3 or 4 days to maintain

dry the air as it should

 

to remove the moisture.

the desired dryness.

 

 

 

 

 

 

Airflow is restricted.

Make sure there are no curtains, blinds or furniture

 

 

 

blocking the front or back of the dehumidifier.

 

 

 

Clean the filter.

 

 

 

 

 

 

The control may not

Choose a lower humidity range or CONTINUOUS RUN.

 

 

be set correctly.

 

 

 

 

 

 

 

Doors and windows may not

Check that all doors, windows and other openings are

 

 

be closed tightly.

securely closed.

 

 

 

 

 

 

Clothes dryer may be

Install the dehumidifier away from the dryer. The dryer

 

 

blowing moisture-laden

should be vented to the outside.

 

 

air into the room.

 

 

 

 

 

 

 

Room temperature

The unit will not operate satisfactorily if the room

 

 

is too low.

temperature is below 60°F.

 

 

 

 

Dehumidifier runs

 

Area to be dehumidified

Check with your dealer to see if the capacity is adequate.

too much

 

is too large.

 

 

 

 

 

 

 

Doors and windows are open.

Close all doors and windows to the outside.

 

 

 

 

Frost appears on

 

Dehumidifier has been

This is normal. Frost will usually disappear within

the coils or bucket

 

recently turned on or

60 minutes.

 

 

room temperature is

 

 

 

below 60°F.

 

 

 

 

 

Fan noise

 

Air is moving through

This is normal.

 

 

the dehumidifier.

 

 

 

 

 

Water on floor

 

Connection may be loose.

Check the hose if one is attached.

 

 

 

 

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GE AHG20 owner manual Before you call for service…, Safety Instructions Operating Instructions, Troubleshooting Tips

AHG20 specifications

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