Safety Instructions
Operating Instructions
Troubleshooting Tips
Customer Service
Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart below first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Dehumidifier |
| The dehumidifier | • Make sure the dehumidifier plug is pushed completely |
does not start |
| is unplugged. | into the outlet. |
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| The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace |
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| breaker is tripped. | the fuse or reset the breaker. |
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| The bucket is full. | • The dehumidifier automatically turns off when this |
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| occurs. Empty the bucket. |
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Dehumidifier does not |
| Did not allow enough time | • When first installed, allow at least 3 or 4 days to maintain |
dry the air as it should |
| to remove the moisture. | the desired dryness. |
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| Airflow is restricted. | • Make sure there are no curtains, blinds or furniture |
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| blocking the front or back of the dehumidifier. |
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| • Clean the filter. |
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| The control may not | • Choose a lower humidity range or CONTINUOUS RUN. |
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| be set correctly. |
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| Doors and windows may not | • Check that all doors, windows and other openings are |
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| be closed tightly. | securely closed. |
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| Clothes dryer may be | • Install the dehumidifier away from the dryer. The dryer |
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| blowing | should be vented to the outside. |
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| air into the room. |
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| Room temperature | • The unit will not operate satisfactorily if the room |
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| is too low. | temperature is below 60°F. |
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Dehumidifier runs |
| Area to be dehumidified | • Check with your dealer to see if the capacity is adequate. |
too much |
| is too large. |
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| Doors and windows are open. | • Close all doors and windows to the outside. |
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Frost appears on |
| Dehumidifier has been | • This is normal. Frost will usually disappear within |
the coils or bucket |
| recently turned on or | 60 minutes. |
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| room temperature is |
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| below 60°F. |
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Fan noise |
| Air is moving through | • This is normal. |
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| the dehumidifier. |
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Water on floor |
| Connection may be loose. | • Check the hose if one is attached. |
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