Panasonic KX-TS840MX operating instructions Troubleshooting, General use Problem Cause/solution

Models: KX-TS840MX

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Useful Information

Troubleshooting

General use

Problem

Cause/solution

The unit does not work.

 

R Check the connections (page 7).

 

 

 

 

 

 

The unit does not ring.

R The RINGER selector is set to OFF. Set to HIGH

 

 

 

or LOW (page 9).

 

 

 

R Make sure the unit is not in programming mode.

 

 

 

 

 

You cannot dial.

R Check the dial tone. If there is no dial tone, check

 

 

 

the connections (page 7).

 

 

 

R The dialing mode may be set incorrectly. Change

 

 

 

the settings (page 7).

 

 

 

R Dial lock is turned on. To turn it off, see page 10.

 

 

 

R MPROGRAMN or M DIAL LOCK/EXITN may have

 

 

 

been pressed. Hang up the handset and try again.

 

 

 

 

 

The other party suddenly

R MMUTEN may have been pressed during the

cannot hear your voice

conversation.

during a conversation.

To cancel, press MMUTEN again (page 9).

 

 

 

 

 

Both party suddenly

R MPROGRAMN or M DIAL LOCK/EXITN may have

cannot hear each other

been pressed. It will cause status indicator to

during a conversation.

double flashing. Press M DIAL LOCK/EXITN to exit.

 

 

 

 

 

You cannot store a phone

R Confirm the handset is off the cradle.

number in memory.

R Do not enter the phone number more than 32

 

 

 

digits long, or the entered number and the

 

 

 

previously stored number will be cleared.

 

 

 

R When using the dial lock (page 10) or call

 

 

 

restriction (page 15), you cannot store emergency

 

 

 

number in the MEMERGENCYN.

 

 

 

 

 

Status indicator is keep

R The unit is in programming mode. If it is left for

blinking.

over 60 seconds, busy tone will be heard.

 

 

 

To exit:

 

 

 

– place the handset on the cradle if using handset.

 

 

 

– press MSP-PHONEN if using the speakerphone.

 

 

 

 

 

How to exit the program

R Place the handset on the cradle or press

setting?

MSP-PHONEN.

 

 

 

 

 

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Panasonic KX-TS840MX Troubleshooting, General use Problem Cause/solution, Mprogramn or M Dial LOCK/EXITN may have