Consumer Support Troubleshooting Tips Care and Cleaning OperatingInstructions SafetyInstructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart below first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Dehumidifier |
| The dehumidifier | • Make sure the dehumidifier’s plug is pushed completely |
does not start |
| is unplugged. | into the outlet. |
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| The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace |
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| breaker is tripped. | the fuse or reset the breaker. |
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| Water has reached its | • The dehumidifier automatically turns off when this |
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| preset level. | occurs. Empty the bucket and replace properly. |
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| Bucket is not in the proper | • See the Installing the Water Bucket section. |
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| position and light is on. |
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Dehumidifier does not |
| Did not allow enough time | • When first installed, allow at least 3 or 4 days to maintain |
dry the air as it should |
| to remove the moisture. | the desired dryness. |
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| Airflow is restricted. | • Make sure there are no curtains, blinds or furniture |
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| blocking the front or back of the dehumidifier. |
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| The control may not | • Turn the Humidity Control knob to a higher number. |
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| be set high enough. |
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| Doors and windows may not | • Check that all doors, windows and other openings |
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| be closed tightly. | are securely closed. |
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| Clothes dryer may be | • Install the dehumidifier away from the dryer. |
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| blowing | The dryer should be vented to the outside. |
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| air into the room. |
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| Room temperature | • Moisture removal is best at higher room temperatures. |
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| is too low. | Lower room temperatures will reduce the moisture |
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| removal rate. This unit is designed to be operated at |
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| temperatures above 65°F (18°C). |
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Dehumidifier runs |
| Area to be dehumidified | • Check with your dealer to see if the capacity is adequate. |
too much |
| is too large. |
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| Doors and windows are open. | • Close all doors and windows to the outside. |
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Frost appears on |
| Dehumidifier has been | • This is normal. Frost will usually disappear |
the coils |
| recently turned on or | within 60 minutes. |
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| room temperature is |
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| below 65°F (18°C). |
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Fan noise |
| Air is moving through | • This is normal. |
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| the dehumidifier. |
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Water on floor |
| Connection may be loose. | • Check the hose if one is attached. |
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