Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

PERFORMANCE (cont.)

Possible Causes

What To Do

 

 

 

Pilling

Result of normal wear on

While this is not caused by the washer, you can slow the

 

poly-cotton blends and

pilling process by washing garments inside out.

 

fuzzy fabrics

 

 

 

 

Snags, holes, tears, rips

Pins, snaps, hooks, sharp

Fasten snaps, hooks, buttons and zippers.

or excessive wear

buttons, belt buckles,

Remove loose items like pins, objects in pockets and

 

zippers and sharp objects

 

sharp buttons.

 

left in pockets

 

Turn knits (which snag easily) inside out.

 

 

 

 

 

 

Undiluted chlorine bleach

Check bleach package instructions for proper amount.

 

 

Never add undiluted bleach to wash or allow clothes to

 

 

come in contact with undiluted bleach.

 

 

 

 

Chemicals like hair bleach or

Rinse items that may have chemicals on them before

 

dye, permanent wave solution

washing.

 

 

 

Wrinkling

Improper sorting

Avoid mixing heavy items (like work clothes) with light items

 

 

(like blouses).

 

 

Try a fabric softener.

 

 

 

 

Overloading or incorrect

Load your washer so clothes have enough room to move

 

water level

freely with water covering all of the clothes.

 

 

 

 

Incorrect wash and

Match Cycle selection to the type of fabric you are washing

 

dry cycles

(especially for easy care loads).

 

 

 

 

Repeated washing in

Wash in warm or cold water.

 

water that is too hot

 

SOUNDS

Possible Causes

What To Do

 

 

 

“Metallic clicking”

Shifter mechanism is

The drive system will engage at the start of agitate and

 

engaging or disengaging

disengage when agitate is complete. This occurs multiple

 

 

times during the wash.

 

 

 

“Click” when water

Relay switch

The relay makes a click sound when activated. The water

stops filling

 

level activates the relay and stops filling.

 

 

 

“Clicking” behind Control

Automatic Temperature

This valve mixes in cold and hot water. The “clicking” is the

Panel during fill

Control Valve

valve turning on and off.

 

 

 

Water volume changes

Automatic Temperature

This valve mixes in cold and hot water. The sound changes

during fill

Control Valve

when the valves are turned on and off.

 

 

 

Motor “whining up” or

Motor ramping up/down

The motor will speed up incrementally during the spin cycle.

“coasting down” in spin

during spin cycle

When spin is complete, it will coast until it stops.

 

 

 

“Humming”

Water drain pump

The drain pump will make a humming sound when pumping

 

 

out water after agitation stops and continue until spin is

 

 

complete.

 

 

 

“Gurgling”

Water drain pump

When the pump starts drawing in air, It starts to gurgle.

 

 

The washer should then begin spinning and the sound will

 

 

continue until it is done spinning.

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GE G142 owner manual Sounds