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| GEAppliances.com |
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OPERATION | Possible Causes | What To Do |
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Washer won’t operate | Washer is unplugged | • Make sure cord is plugged securely into a working outlet. |
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| Water supply is turned off | • Turn both hot and cold faucets fully on. |
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| Controls are not set properly | • Check controls. |
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| Lid is | • Close lid and reset cycle, to the beginning if necessary. |
| prevents agitation and |
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| spinning when lid is up |
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| Circuit breaker/fuse is | • Check house circuit breakers/fuses. Replace fuses or |
| tripped/blown | reset breaker. Washer should have separate outlet. |
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| Timer knob not pulled | • Pull timer knob. |
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| Lid magnet missing | • Call for service. |
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Movement inside machine | Shifting mechanism is | • When the machine is manually turned off, the shifter will |
when shut off | disengaging the motor | disengage the motor before completely shutting down. |
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| If lid is raised before the motor is disengaged, the process will |
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| stop and will resume when lid is closed. |
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PERFORMANCE | Possible Causes | What To Do |
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Clothes too wet | Incorrect spin cycle | • Make sure the spin cycle selected matches the load you are |
| selected | washing. Some fabrics will feel wetter when rinsed with cold water. |
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Colored spots | Incorrect use of fabric | • Check fabric softener package for instructions and follow |
| softener | directions for using dispenser. |
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| • Make sure you have selected the Fabric Softener option. |
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| • Pretreat stain and rewash. |
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| Dye transfer | • Sort whites or lightly colored items from dark colors. |
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Grayed or yellowed | Not enough detergent | • Use more detergent (especially with larger loads). |
clothes |
| Be sure to follow detergent manufacturer’s directions. |
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| Hard water | • Use a water conditioner like Calgon brand or install |
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| a water softener. |
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| Water is not hot enough | • Make sure water heater is delivering water at |
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| Washer is overloaded | • Select load size to match clothes load. |
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| Detergent is not | • Add detergent before you load items. |
| dissolving |
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| Dye transfer | • Sort clothes by color. If fabric label states wash separately, |
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| unstable dyes may be indicated. |
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Lint or residue on | Clothes are air or line dried | • If you do not dry your clothes with a clothes dryer, your |
clothes |
| clothes may retain more lint. |
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| Incorrect sorting | • Separate lint producers from lint collectors. |
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| Washing too long | • Wash small loads for a shorter time than larger loads. |
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| Detergent not dissolving | • Add detergent before you load items. |
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| • Try a liquid detergent. |
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| • Use warmer water temperature. |
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| Overloading | • Load clothes loosely in the washer basket. Adjust load size |
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| based on items size and materials. |
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| • Make sure load size selected matches clothes load size. |
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| Incorrect use of fabric | • Check fabric softener package for instructions |
| softener | and follow directions for using dispenser. |
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| • Make sure you have selected the Fabric Softener option. |
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| 9 |
Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
