Before you call for service… | ge.com |
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call for service.
Problem | Possible Causes | What To Do |
|
| Dishwasher won’t run | Fuse is blown, or the | • Replace fuse or reset circuit breaker. Remove any other appliances |
|
| circuit breaker tripped | from the circuit. |
|
| Power is turned off | • In some installations, the power to the dishwasher is provided through | |
|
| a wall switch, often located next to the disposer switch. Make sure it |
|
|
| is on. |
|
| Noise | Some of the sounds | • Soft food disposal shredding action. |
|
| you’ll hear are normal | • Drain valve opening to pump water out. |
|
|
| • Timer control as cycle progresses. |
|
|
| • Detergent cup opening. |
|
|
| • The motor stopping during the drying period. |
|
| Utensils are not secure | • Make sure everything is secured in dishwasher. |
|
| in the rack or something |
|
|
| small has dropped into |
|
|
| the rack |
|
|
| Rattling dishes when | • Make sure dishes are properly loaded. See the Loading the |
|
| the spray arm rotates | dishwasher racks section. |
|
| Motor hums | • Dishwasher has not been used on a regular basis. If you do not use |
|
|
| your dishwasher often, set it to fill and pump out once every week. |
|
|
| This will help keep the seal moist. |
|
| Water standing in | This is normal | • A small amount of clean water around the outlet on the tub bottom | |
| the bottom of the tub |
| at the back of the tub keeps the water seal lubricated. |
|
| Water won’t pump | Drain is clogged | • If you have an air gap, clean it. |
|
| out of the tub |
| • Check to see if your kitchen sink is draining well. If not, you may need | |
|
| a plumber. |
|
|
| • If the dishwasher drains into a disposer, run disposer clear. |
|
| Suds in the tub | Correct detergent | • Use only automatic dishwasher detergents to avoid sudsing. |
|
| wasn’t used | Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing | |
|
| Detergents have been approved for use in all GE dishwashers. |
|
|
| • To remove suds from the tub, open the dishwasher and let suds |
|
|
| dissipate. Add 1 gallon of cold water to the tub. Close and latch the |
|
|
| dishwasher. Pump out water by slowly turning the Dial until a drain |
|
|
| period is reached. Repeat if necessary. |
|
| Rinse agent | • Always wipe up rinse agent spills immediately. |
|
| was spilled |
|
|
| Stained tub interior | Some | • Use of the RINSE ONLY cycle after adding the dish to the load |
|
| foods can cause reddish can decrease the level of staining. GE recommends Cascade® |
| |
| stains | Plastic Booster to help remove these types of stains. |
|
| Tea or coffee stains | • Remove the stain by hand, using a solution of 1/2 cup bleach |
|
|
| and 3 cups warm water. |
|
|
| WARNING |
|
|
| Before cleaning interior, wait at least 20 minutes after a cycle for the | |
|
| heating elements to cool down. Failure to do so can result in burns. |
|
| An overall yellow or | • A special filter in the water supply line is the only way to correct |
|
| brown film can be | this problem. Contact a water softener company. |
|
| caused by iron deposits |
|
|
| in water |
|
|
| White film on inside | • GE recommends |
|
| surface – hard water | prevent hard water mineral deposits from forming. |
|
| minerals | • Run dishwasher with citric acid to remove mineral deposits. Citric |
|
|
|
| |
|
| acid (Part number: WD35X151) can be ordered through GE Parts. | 11 |
|
| See back cover for ordering information. | |
Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
