Before you call for service…

Before you call for service…	GEAppliances.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do

Refrigerator does not	Refrigerator in defrost cycle.	• Wait about 30 minutes for defrost cycle to end.
operate
operate	Either or both controls set to OFF.	• Set the controls to a lower temperature setting.
	Either or both controls set to OFF.	• Set the controls to a lower temperature setting.

	Refrigerator is unplugged.	• Push the plug completely into the outlet.

	The fuse is blown/circuit	• Replace fuse or reset the breaker.
	breaker is tripped.

	Refrigerator is in showroom mode. • Unplug the refrigerator and plug it back in.

Vibration or rattling	Rollers need adjusting.	• See Rollers.
(slight vibration
is normal)

Motor operates for	Normal when refrigerator	• Wait 24 hours for the refrigerator to completely
long periods or cycles	is first plugged in.	cool down.
on and off frequently.
on and off frequently.	Often occurs when large	• This is normal.
(Modern refrigerators	Often occurs when large	• This is normal.
(Modern refrigerators	amounts of food are
with more storage	amounts of food are
with more storage	placed in refrigerator.
space and a larger	placed in refrigerator.
space and a larger
freezer require more	Door left open.	• Check to see if package is holding door open.
operating time. They
operating time. They	Hot weather or frequent	• This is normal.
start and stop often	Hot weather or frequent	• This is normal.
to maintain even	door openings.
temperatures.)	Temperature controls	• See About the controls.
	set at the coldest
	setting.

Refrigerator or freezer	Temperature control not set	• See About the controls.
compartment too warm	cold enough.

	Warm weather or frequent	• Set the temperature control one step colder.
	door openings.	See About the controls.

	Door left open.	• Check to see if package is holding door open.

Frost or ice crystals	Door left open.	• Check to see if package is holding door open.
on frozen food
on frozen food	Too frequent or too long
(frost within package	Too frequent or too long
(frost within package	door openings.
is normal)	door openings.
is normal)

Divider between	Automatic energy saver	• This helps prevent condensation on the outside.
refrigerator and freezer	system circulates warm
compartments	liquid around front edge
feels warm	of freezer compartment.

Automatic icemaker	Icemaker power switch	• Set the power switch to the ON position.
does not work	is in the OFF position.

Water supply turned off or not connected.

•See Installing the water line.

Freezer compartment	• Wait 24 hours for the refrigerator to completely
too warm.	cool down.

Piled up cubes in the storage	• Level cubes by hand.
bin cause the icemaker
to shut off.

Ice cubes stuck in icemaker.

• Turn off the icemaker, remove cubes, and turn the icemaker back on.

GSE25HMHES, GSE25HSHSS specifications

The GE GSE25HSHSS and GSE25HMHES are part of GE's collection of high-quality side-by-side refrigerators designed to meet modern kitchen needs. Both models boast a blend of stylish design and advanced technologies aimed at enhancing food preservation and convenience.

One prominent feature of these refrigerators is the SpaceSaver Ice System, which maximizes storage space by utilizing an internal ice maker that produces clear ice cubes while maintaining adequate freezer capacity. This thoughtful design element allows consumers to maximize their food storage without sacrificing freezer space.

Both models also incorporate GE's advanced water filtration systems that provide clean, filtered water and ice, ensuring that every sip is pure and refreshing. The filtration process meets stringent quality standards, reducing impurities and improving the taste of drinking water.

In terms of storage flexibility, the GSE25HSHSS and GSE25HMHES offer adjustable glass shelves that can be customized to accommodate various heights of food and beverage items. This versatility enables users to configure their refrigerator space according to their needs, making organization easier and more efficient.

Another hallmark of these refrigerators is their Energy Star rating, indicating energy-efficient performance that helps consumers save on utility bills while being environmentally conscious. This efficiency does not compromise on performance, as both models feature GE's innovative ClimateKeeper system which maintains optimal temperature control through precise sensors and electronic controls. This system ensures that food stays fresher for longer.

On the aesthetic side, both models feature a sleek stainless steel finish that complements contemporary kitchen designs. The easy-to-clean surface ensures that maintenance is straightforward and that the refrigerator maintains a polished look over time.

Moreover, the refrigerators come equipped with a variety of door bins and compartments, including gallon-size bins designed to hold larger items and keep them easily accessible. The ClearLook shelves allow users to easily view the contents of the fridge, aiding in meal preparation and reducing food waste.

Lastly, the GSE25HSHSS and GSE25HMHES are designed with quiet operation in mind, minimizing noise levels and enhancing the home environment. Both models balance performance, style, and energy efficiency, making them excellent choices for those looking to upgrade their kitchen appliances. In summary, these GE refrigerators showcase innovative features, user-friendly designs, and practical technologies that accommodate modern lifestyles.

GE GSE25HMHES Before you call for service…, Set the controls to a lower temperature setting

Models: GSE25HMHES GSE25HSHSS

Troubleshooting Tips

Problem

Possible Causes

What To Do

• Set the controls to a lower temperature setting.

Water supply turned off or not connected.

•See Installing the water line.

GSE25HMHES, GSE25HSHSS specifications