Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Oven will not work

 

Plug on range is not

Make sure electrical plug is plugged into a live,

 

 

completely inserted in

properly grounded outlet.

 

 

the electrical outlet.

 

 

 

 

 

 

 

A fuse in your home may

Replace the fuse or reset the circuit breaker.

 

 

be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the oven section.

 

 

 

 

 

 

Door left in the locked

If necessary, allow the oven to cool; then unlock

 

 

position.

the door.

 

 

 

 

Storage drawer

 

Rear drawer support is

Reposition the drawer. See the Storage Drawer

is crooked

 

on top of the guide rail.

Removal instructions in the Care and cleaning of

 

 

 

your range section.

 

 

 

 

Storage drawer

 

Power cord may be

Reposition the drawer and power cord. See the

won’t close

 

obstructing drawer

Storage Drawer Removal instructions in the Care and

 

 

in the lower back

cleaning of the range section.

 

 

of the range.

 

 

 

 

 

 

 

Rear drawer support is

Reposition the drawer. See the Storage Drawer

 

 

on top of the guide rail.

Removal instructions in the Care and cleaning of the

 

 

 

range section.

 

 

 

 

Oven will not self-clean

 

The oven temperature is

Allow the oven to cool to room temperature and

 

 

too high to set a self-clean

reset the controls.

 

 

operation.

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the self-cleaning oven section.

 

 

 

 

 

 

Oven door is not in the locked

Make sure you move the door latch handle all the

 

 

position.

way to the right.

 

 

 

 

“Crackling” or

 

This is the sound of the

This is normal.

“popping” sound

 

metal heating and cooling

 

 

 

during both the cooking and

 

 

 

cleaning functions.

 

 

 

 

 

Excessive smoking

 

Excessive soil.

Touch the Clear/Off pad. Open the windows to

during a clean cycle

 

 

rid the room of smoke. Wait until the light on the

 

 

 

Self Clean pad goes off. Wipe up the excess soil and

 

 

 

reset the clean cycle.

 

 

 

 

Oven door will not

 

Oven too hot.

Allow the oven to cool below locking temperature.

unlock

 

 

 

 

 

 

 

Oven not clean after

 

Oven controls not properly set.

See the Using the self-cleaning oven section.

a clean cycle

 

 

 

 

Oven was heavily soiled.

Clean up heavy spillovers before starting the clean

 

 

 

 

 

cycle. Heavily soiled ovens may need to self-clean

 

 

 

again or for a longer period of time.

 

 

 

 

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GE JB670 Oven will not work, Storage drawer, Is crooked, Won’t close, Crackling or, Popping sound, Excessive smoking

JB680, JB645, JB670 specifications

The GE JB670, JB645, and JB680 are part of General Electric's popular line of electric ranges, designed to offer versatility and convenience for modern kitchens. Each model showcases distinct features and technologies, tailored to meet varying cooking needs while delivering reliable performance.

The GE JB670 is characterized by its spacious oven capacity, which allows for multiple dishes to be cooked simultaneously. It features a self-cleaning oven that simplifies maintenance by using high heat to burn away residue. Additionally, the JB670 includes a convection option, ensuring even cooking results by circulating hot air throughout the oven. The cooktop is equipped with smooth surface burners that provide precise heat control, making it ideal for both simmering and boiling. The LED display and touch controls enhance usability, giving users easy access to cooking settings.

In comparison, the GE JB645 stands out with its classic design and user-friendly features. While it may not have the convection technology seen in the JB670, this model still offers an ample oven capacity and a self-cleaning function. The JB645 is equipped with four burners, including a high-power burner for rapid boiling. An important feature of this range is the smooth ceramic glass cooktop, which not only adds elegance but also simplifies cleanup after cooking. The JB645 also incorporates a removable back guard that allows for versatile installations.

The GE JB680 is designed with smart technology features that appeal to the tech-savvy cook. This model comes with Wi-Fi connectivity, enabling users to monitor and control oven settings remotely through a smartphone app. It offers a large oven capacity similar to the JB670, along with convection cooking to achieve professional-level results at home. The model includes a temperature probe that ensures meats are cooked to perfection, eliminating guesswork. The sleek design of the JB680 features an edge-to-edge cooktop, providing more usable cooking space and completing the modern kitchen aesthetic.

In summary, the GE JB670, JB645, and JB680 each present unique features and technologies that cater to different cooking preferences and lifestyles. From expansive cooking capacities and innovative smart technologies to user-friendly controls, these electric ranges demonstrate GE's commitment to enhancing the cooking experience while maintaining high standards of performance and design.