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Before you call for service…
Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Problem Possible Causes What To Do
Oven racks are The shiny, silver-colored Apply a small amount of vegetable oil to a paper
difficult to slide racks were cleaned in a towel and wipe the edges of the oven racks with
self-clean cycle. the paper towel. Do not spray with Pam®or other
lubricant sprays.
Drawer does not slide The drawer is out Fully extend the drawer and push it all the way in.
smoothly or drags of alignment. See the Care and cleaning of the range section.
Drawer is over-loaded or Reduce weight. Redistribute drawer contents.
load is unbalanced.
Lower oven drawer or A fuse in your home may be Replace the fuse or reset the circuit breaker.
warming drawer will blown or the circuit breaker
not work tripped.
Controls improperly set. See the Electric warming drawer or Lower oven
drawer section.
Excessive condensation Liquid in drawer. Remove liquid.
in the drawer Uncovered foods. Cover food with lid or aluminum foil.
Temperature setting too high. Reduce temperature setting.
Food dries out in the Moisture escaping. Cover food with lid or aluminum foil.
lower oven drawer or Drawer not fully closed. Push drawer in until latch engages.
warming drawer
Troubleshooting Tips