Customer Service Troubleshooting Tips Installation Instructions Operating Instructions Safety Information

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Excessive smoking

 

Excessive soil.

Turn the Oven

 

 

 

Temperature knob to OFF.

 

 

 

Open the windows to rid

 

 

 

the room of smoke. Wait

 

 

 

until the CLEAN light goes

 

 

 

off. Wipe up the excess soil

 

 

 

and reset the clean cycle.

Oven door will

 

Oven too hot.

Allow the oven to cool

not unlock

 

 

below locking temperature.

Oven not clean

 

Oven controls not

See Using the self-cleaning

after a clean cycle

 

properly set.

oven section.

 

 

 

 

 

 

Oven was heavily soiled.

Clean up heavy spillovers

 

 

 

before starting the clean

 

 

 

cycle. Heavily soiled ovens

 

 

 

may need to self-clean

 

 

 

again or for a longer

 

 

 

period of time.

 

 

 

 

CLEAN light

 

Oven controls not

Move the door latch

flashes

 

properly set.

handle to the right

 

 

 

before setting the Oven

 

 

 

Temperature knob

 

 

 

to CLEAN.

 

 

 

 

Oven door is

 

The door is out

Because the oven door is

crooked

 

of position.

removable, it sometimes

 

 

 

gets out of position during

 

 

 

installation. To straighten

 

 

 

the door, push down on

 

 

 

the high corner.

 

 

 

 

Oven makes

 

This is the sound

This is normal.

clicking noise

 

of the heating element

 

 

 

turning off and on

 

 

 

during cooking functions.

 

 

 

 

 

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GE JBP19 Excessive smoking, Oven door will, Not unlock, Oven not clean, After a clean cycle, Clean light, Flashes, Crooked

JBP25, JBP19, JBP21, JBP24, JBP22 specifications

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