Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

The display goes blank

 

Power surge.

Disconnect power at the fuse box or circuit breaker

or indicator lights come

 

 

 

for at least 10 seconds. Turn power on and power up

on when range is not

 

 

 

your range. If the indicator lights are still on,

in use

 

 

 

call for service.

 

 

 

 

 

 

 

The clock is in the

See the Using the clock and timer section.

 

 

black-out mode.

 

 

 

 

 

Clock and timer do

 

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

not work

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

 

may be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the clock and timer section.

 

 

 

 

Oven light does

 

Light bulb is loose or defective.

Tighten or replace the bulb.

not work

 

 

 

 

 

Switch operating light is broken.

Call for service.

 

 

 

 

 

 

Oven door is crooked

 

The door is out of position.

Because the oven door is removable, it sometimes

 

 

 

 

gets out of position during installation. To straighten

 

 

 

 

the door, push down on the high corner.

 

 

 

 

Oven temperature too

 

Oven thermostat

See the Adjust the oven thermostat—Do it yourself!

hot or too cold

 

needs adjustment.

section.

 

 

 

 

Oven will not work

 

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

 

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

 

blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the oven section.

 

 

 

 

 

 

Door left in the locked position.

If necessary, allow the oven to cool then unlock the door.

 

 

 

 

Food does not bake

 

Oven controls improperly set.

See the Using the oven section.

or roast properly

 

 

 

 

 

Shelf position is incorrect

See the Using the oven section.

 

 

 

 

or the shelf is not level.

 

 

 

 

 

 

 

Incorrect cookware or cookware

See the Using the oven section.

 

 

of improper size being used.

 

 

 

 

 

 

 

Oven thermostat needs

See the Adjust the oven thermostat—Do it yourself!

 

 

adjustment.

section.

 

 

 

 

Oven starts a self-clean

 

Oven door locked during

Turn the Oven Temperature knob to OFF. Allow the

cycle when you wanted

 

cooking.

oven to cool. Never force the door latch handle.

to bake, roast or broil

 

 

 

 

 

 

 

 

CLEAN light is on

 

The oven door was

Turn the Oven Temperature knob to OFF. Allow the

when you want to cook

 

accidentally locked.

oven to cool. Never force the door latch handle.

 

 

 

 

 

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GE RB755 On when range is not, Use, Clock and timer do, Not work, Oven light does, Hot or too cold, Oven will not work