Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Before You Call For Service…
Troubleshooting Tips
Problem |
| Possible Causes | What To Do | |
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Storage drawer |
| Power cord may be | • Reposition the drawer and power cord. See the | |
won’t close |
| obstructing drawer | Storage Drawer Removal instructions in the Care and | |
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| in the lower back | cleaning of your range section. | |
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| of the range. |
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| Rear drawer support is | • Reposition the drawer. See the Storage Drawer | |
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| on top of the guide rail. | Removal instructions in the Care and cleaning of your | |
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| range section. |
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Oven will not |
| The oven temperature is | • Allow the oven to cool to room temperature and | |
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| too high to set a | reset the controls. | |
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| operation. |
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| Oven controls improperly set. | • See the Using the | |
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| Oven door is not in the | • Make sure you move the door latch handle all the | |
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| locked position. | way to the right. | |
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“Crackling” or |
| This is the sound of the | • This is normal. | |
“popping” sound |
| metal heating and cooling |
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| during both the cooking |
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| and cleaning functions. |
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Excessive smoking |
| Excessive soil. | • Press the CLEAR/OFF pad. Open the windows | |
during a clean cycle |
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| to rid the room of smoke. Wait until the light |
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| on the SELF CLEAN pad goes off. Wipe up the excess |
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| soil and reset the clean cycle. |
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Oven door will not |
| Oven too hot. | • Allow the oven to cool below locking temperature. | |
unlock |
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Oven not clean after |
| Oven controls not properly set. | • See the Using the | |
a clean cycle |
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| Oven was heavily soiled. | • Clean up heavy spillovers before starting the clean | ||
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| cycle. Heavily soiled ovens may need to |
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| again or for a longer period of time. |
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Drawer does not slide |
| The drawer is out of | • Fully extend the drawer and push it all the way in. | |
smoothly or drags |
| alignment. | See the Care and cleaning of the range section. | |
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| Drawer is | • Reduce weight. Redistribute drawer contents. | |
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| is unbalanced. |
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Lower oven drawer will |
| A fuse in your home may be | • Replace the fuse or reset the circuit breaker. | |
not work |
| blown or the circuit breaker |
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| tripped. |
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| Controls improperly set. | • See the Lower oven drawer section. | |
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Excessive condensation |
| Liquid in drawer. | • Remove liquid. | |
in the drawer |
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| Uncovered foods. | • Cover food with lid or aluminum foil. | ||
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| Temperature setting too high. | • Reduce temperature setting. | |
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Food dries out in the |
| Moisture escaping. | • Cover food with lid or aluminum foil. | |
lower oven drawer |
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| Drawer not fully closed. | • Push drawer in until latch engages. | ||
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