Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

 

 

 

 

Top burners do not light

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

or do not burn evenly.

inserted in the electrical outlet.

grounded outlet.

(The front right burner is

 

 

 

Burner slits on the side of the

Remove the burner heads and clean them. Check the

designed to have slightly

burner may be clogged.

electrode area for burned-on food or grease. See the

smaller flames between

 

 

Care and cleaning of the range section.

the 6 and 9 o’clock

 

 

 

 

 

positions. This is normal.)

Improper burner assembly.

Make sure the burner parts are installed correctly.

 

 

 

See the Care and cleaning of the range section.

 

 

 

Burner flames very

Improper air to gas ratio.

If range is connected to LP gas, contact the person

large or yellow

 

 

who installed your range or made the conversion.

 

 

 

Surface burners light

The oven gas shut-off valve

To check the oven gas shut-off valve, remove the

but oven does not

may have accidentally been

warming drawer (see the Care and cleaning of the range

 

moved during cleaning or

section) and look for the gas shut-off lever at the back

 

moving.

of the range.

Lever is

shown closed.

PULL TO OPEN.

Sealed burner models

Scratches (may appear

Incorrect cleaning

Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

methods being used.

less visible in time as a result of cleaning.

glass surface

Cookware with rough bottoms

To avoid scratches, use the recommended cleaning

 

 

being used or coarse particles

procedures. Make sure bottoms of cookware are clean

 

(salt or sand) were between

before use, and use cookware with smooth bottoms.

 

the cookware and the surface

 

 

of the cooktop.

 

 

Cookware has been slid

 

 

across the cooktop surface.

 

 

 

 

 

Areas of discoloration

Food spillovers not cleaned

See the Cleaning the glass cooktop section.

on the glass cooktop

before next use.

 

surface

 

 

 

 

 

 

 

 

Hot surface on a model with

This is normal. The cooking zones may change color

 

a light colored glass cooktop.

when hot or cooling down. This is temporary and

 

 

 

will disappear as the glass cools to room temperature.

 

 

 

Plastic melted

Hot cooktop came into

See the Glass surface—Potential for permanent damage

to the glass cooktop

contact with plastic placed

Section in the Cleaning the glass surface section.

surface

on the hot cooktop.

 

 

 

 

Pitting (or indentation)

Hot sugar mixture spilled

Call a qualified technician for replacement.

of the cooktop

on the cooktop.

 

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GE JGB920 installation instructions Before You Call For Service…

JGB920 specifications

The GE JGB920 is a top-of-the-line gas range that embodies advanced features and modern cooking technologies, making it a favorite among culinary enthusiasts and home cooks alike. One of its standout characteristics is the powerful stainless steel construction, which not only delivers a sleek and professional look but also ensures durability and easy maintenance.

One of the primary features of the GE JGB920 is its convection oven, which uses a fan to circulate hot air, providing even cooking results for all dishes. This technology is especially beneficial for baking, as it aids in creating consistent browning and prevents hot spots. Additionally, the oven boasts a generous capacity, allowing users to prepare multiple dishes simultaneously or accommodate larger roasts.

The JGB920 also features a variety of cooking modes, including bake, broil, and even specialized settings like a self-cleaning function. This feature automates the cleaning process, using high temperatures to eliminate food residues, thus simplifying post-cooking cleanup.

The range is equipped with a precise temperature control system, allowing for accurate adjustments for various cooking methods. The integrated electronic ignition ensures a reliable start-up, while the gas burners provide responsive heat adjustment, enabling users to achieve the desired cooking temperatures efficiently.

Another significant aspect of the GE JGB920 is its Smart technology capability. By connecting to a home network, users can control the range remotely via a smartphone app. This feature allows for preheating the oven or adjusting cooking settings from the comfort of another room, adding convenience to the cooking process.

The cooktop itself is designed with versatility in mind. It offers multiple burner sizes, including a powerful high-heat burner for boiling and a simmer burner for delicate sauces. This flexibility meets various cooking demands, from searing to simmering, enhancing the range's overall functionality.

Safety is also a priority in the design of the GE JGB920. The range includes a variety of safety features, such as a gas safety valve and a child lock, ensuring peace of mind for families.

In summary, the GE JGB920 gas range successfully combines innovative cooking technologies with user-friendly features and a stylish design. Its convection oven, smart technology integration, and versatile cooktop options make it an excellent choice for any kitchen, elevating the cooking experience to new heights.