GE JGBP35GXA, JGBP35GZA Before You Call for Service, Do It Yourself section

PROBLEM	POSSIBLE CAUSE
OVEN WILL NOT WORK	• Plug on the range is not completely inserted in the electrical outlet.
	• Pilot(s) is (are) not lit (on standing pilot models). See the Lighting Instructions
	for Standing Pilot Models in Using Your Oven.
	• The circuit breaker in your house has been tripped, or a fuse has been blown.
	• Oven controls not properly set.
OVEN TEMPERATURE	• The oven thermostat needs adjustment. See the Adjust the Oven
TOO HOT OR TOO COLD	Thermostat—Do It Yourself section.
FOOD DOES NOT ROAST	• Oven controls not properly set. See the Baking or Roasting section.
OR BAKE PROPERLY	• Shelf position is not correct.
	• Incorrect cookware or cookware of improper size is being used.
	• The oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
	Do It Yourself section.
	• Clock not set correctly.
	• Oven bottom not securely seated in position.
FOOD DOES NOT	• Oven controls not properly set. See the Broiling section.
BROIL PROPERLY	• Oven door not closed.
	• Improper shelf position being used. See the Broiling section.
	• Food is being cooked on a hot pan.
	• Cookware is not suited for broiling.
	• Aluminum foil used on the broiler pan grid has not been fitted properly
	and slit as recommended.
	• Oven bottom not securely seated in position.
OVEN WILL NOT	• Oven temperature is too high to set self-clean operation. Allow the range to
SELF-CLEAN	cool to room temperature and reset the controls.
	• Door latch handle not moved all the way to the right.
OVEN DOOR WILL	• Oven must cool below locking temperature. Do not lock the door with
NOT UNLOCK	door latch except when using self-clean feature or the oven may lock.
OVEN NOT CLEAN AFTER	• Oven controls not set properly. See Operating the Self-Cleaning Oven section.
CLEAN CYCLE	• Heavily soiled oven requires 31⁄2 to 4 hours of cleaning time.
	• Heavy spillovers should be cleaned up before starting clean cycle.
OVEN DOOR	• Press the CLEAR/OFF pad. Allow the oven to cool and then unlatch the door.
ACCIDENTALLY LOCKED
WHILE BAKING
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Before You Call for Service