Before You Call For Service…

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Troubleshooting Tips

Save time and money! Review the chart on this page first and you may not need to call for service.

Problem

Possible Causes

What To Do

 

 

 

 

 

 

 

 

 

Burners have yellow or

The combustion quality of

Use the illustrations below to determine if your burner

yellow-tipped flames

burner flames needs to be

flames are normal. If burner flames look like A, call for

 

determined visually.

service. Normal burner flames should look like B or C,

 

 

depending on the type of gas you use. With LP gas, some

 

 

yellow tipping on outer cones is normal.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A–Yellow flames

B–Yellow tips

C–Soft blue flames

 

 

Call for service

on outer cones

Normal for natural

 

 

 

Normal for LP gas

gas

 

 

 

Control knobs

Controls improperly set.

To turn from the OFF position, push the knob in and

will not turn

 

then turn.

 

 

 

 

 

Burners do

Plug on cooktop is not

Make sure electrical plug is plugged into a live, properly

not light

completely inserted in the

grounded outlet.

 

 

 

electrical outlet.

 

 

 

 

 

 

 

Gas supply not connected

See the Installation Instructions that came with your

 

or turned on.

cooktop.

 

 

 

 

 

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

blown or the circuit breaker

 

 

 

 

tripped.

 

 

 

 

 

 

Igniter orifice in burner body Remove the obstruction. See the Care and cleaning of

 

may be clogged.

the cooktop section.

 

 

 

 

 

Burner parts not replaced

See the Care and cleaning of the cooktop section.

 

correctly.

 

 

 

 

 

 

 

Hole in burner top behind

Use a small sewing needle to unplug.

 

the igniter may be clogged.

 

 

 

 

 

 

Ticking sound of spark

Control knob is still

Turn the knob out of the LITE position to the desired

igniter persists after

in the LITE position.

setting.

 

 

burner lights

 

Turn the burner off and relight. If ticking is still

 

 

 

 

present, call for service.

 

 

 

 

Ticking sound persists

Be sure the knob is in the

Remove knob by pulling it straight off the stem and

after burner is turned off

OFF position.

check the bottom of the knob for any buildup of soil.

 

 

 

Burner flames very

Improper air to gas ratio.

If cooktop is connected to LP gas, check all steps

large or yellow

 

in the Installation Instructions that came with

 

 

your cooktop.

 

 

13

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

Page 13
Image 13
GE JGP326, JGP336, JGP626, JGP960, JGP930, JGP636 owner manual Before You Call For Service…

JGP636, JGP930, JGP960, JGP626, JGP326 specifications

GE appliances have always stood out for their innovation and reliability, and the latest models such as the GE JPG930, JPG336, JPG636, JPG326, and JPG626 continue this tradition. Each of these gas ranges combines advanced technology with thoughtful features to enhance the cooking experience.

The GE JPG930 is a standout model known for its smart technology integration. It features GE's SmartHQ app, allowing users to control the oven remotely, preheat it from their smartphone, and receive notifications on their cooking progress. The range also includes an elegant edge-to-edge cooktop, giving users more room for pots and pans while ensuring easier cleanup. With a powerful 18,000 BTU burner, it provides precise heat control for searing, boiling, and frying.

The JPG336 is designed for affordability without compromising quality. This model boasts four burners, including a high-output burner perfect for stirring up gourmet meals. Its heavy-duty oven racks offer durability and can easily be adjusted to various cooking heights, accommodating different sized dishes. The self-clean feature simplifies maintenance and promotes a clean kitchen environment.

The GE JPG636 takes versatility to another level. This model showcases a double oven, allowing for simultaneous cooking at different temperatures, which is a boon during family gatherings or multitasking sessions. It also includes a convection oven option that circulates hot air for even baking results, making it suitable for baking enthusiasts. With its stainless steel finish, it adds a modern aesthetic that fits various kitchen designs.

The JPG326 model focuses on simplicity and essential features, making it an excellent choice for anyone seeking a straightforward cooking experience. Its sealed burners provide safety and ease of cleaning, and the built-in broiler offers additional cooking options to enhance meals.

Lastly, the GE JGP626 model stands out for its innovative burner design, featuring a sealed cooktop that efficiently contains spills and reduces mess. With an edge-to-edge cooktop, it allows for better use of space and is perfect for entertaining. This model also supports high BTU burners for quick boiling and low simmer settings for delicate sauces.

Overall, GE’s gas ranges like the JPG930, JPG336, JPG636, JPG326, and JPG626 combine functionality with innovative technologies, catering to a wide range of cooking needs and preferences. Each model is designed with the user in mind, making cooking an enjoyable and efficient experience.