Before You Call For Service…

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Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Control signals after

 

You forgot to enter a bake

Press the Bake pad and desired temperature.

entering cooking time

 

temperature.

 

or delay start

 

 

 

 

 

 

 

 

 

Food does not bake

 

Oven controls improperly set.

See the Using the oven section.

or roast properly

 

 

 

 

 

Rack position is incorrect

See the Using the oven section.

 

 

 

 

or the rack is not level.

 

 

 

 

 

 

 

Oven thermostat needs

See the Adjust the oven thermostat—Do it yourself!

 

 

adjustment.

section.

 

 

 

 

Food does not

 

Oven door is open.

Close the door. This model is designed for closed door

broil properly

 

 

 

broiling only. Always broil with the door closed.

 

 

 

 

 

 

 

Oven controls improperly set.

Make sure you press the Broil Hi/Lo pad.

 

 

 

 

 

 

Improper rack position

See the Broiling Guide.

 

 

being used.

 

 

 

 

 

 

 

Food being cooked

For best results, use a pan designed for broiling.

 

 

in a hot pan.

Make sure it is cool.

 

 

 

 

 

 

Cookware not suited

For best results, use a pan designed for broiling.

 

 

for broiling.

 

 

 

 

 

 

 

In some areas the power

Preheat the broil element for 10 minutes.

 

 

(voltage) may be low.

Broil for the longest period of time recommended in

 

 

 

 

 

 

 

 

the Broiling Guide.

 

 

 

 

Clock and timer

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

do not work

 

blown or the circuit breaker

 

 

 

tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the clock, timer and control lockout

 

 

 

 

section.

 

 

 

 

Oven light does

 

Light bulb is loose or defective.

Tighten or replace the bulb.

not work

 

 

 

 

 

Pad operating light is broken.

Call for service.

 

 

 

 

 

 

 

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

Page 19
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GE JKS1027 owner manual Before You Call For Service…, Problem Possible Causes What To Do