Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do | |
|
|
|
|
|
Surface units not |
| The surface units are not | • With the controls off, check to make sure the surface | |
functioning properly |
| plugged in solidly. | unit is plugged completely into the receptacle. | |
|
|
|
|
|
|
| The surface unit controls | • Check to see the correct control is set for the surface | |
|
| improperly set. | unit you are using. | |
|
|
|
|
|
|
| The drip pans are not set | • With the controls off, check to make sure the drip | |
|
| securely in the cooktop. | pan is in the recess in the cooktop and that the | |
|
|
|
| opening in the pan lines up with the receptacle. |
|
|
|
|
|
Oven will not work |
| Plug on range is not completely | • Make sure electrical plug is plugged into a live, properly | |
|
| inserted in the electrical outlet. | grounded outlet. | |
|
|
|
|
|
|
| A fuse in your home may be | • Replace fuse or reset circuit breaker. | |
|
| blown or the circuit breaker |
| |
|
| tripped. |
| |
|
|
|
|
|
|
| Oven control improperly set. | • See the Using the oven section. | |
|
|
|
|
|
Food does not bake |
| Oven control improperly set. | • See the Using the oven section. | |
or roast properly |
|
|
|
|
| Shelf position is incorrect | • See the Using the oven section. | ||
|
| |||
|
| or the shelf is not level. |
| |
|
|
|
| |
|
| Incorrect cookware or cookware | • See the Using the oven section. | |
|
| of improper size being used. |
| |
|
|
|
| |
|
| Oven thermostat needs | • See the Adjust the oven | |
|
| adjustment. | section. | |
|
|
|
| |
Food does not |
| Oven control improperly set. | • See the Using the oven section. | |
broil properly |
|
|
|
|
| Door not open to the broil stop | • See the Using the oven section. | ||
|
| |||
|
| position as recommended. |
| |
|
|
|
| |
|
| Improper shelf position. | • See the Broiling Guide. | |
|
|
|
| |
|
| Food being cooked | • Use the broiling pan and grid that came with your range. | |
|
| in a hot pan. | Make sure it is cool. | |
|
|
|
| |
|
| Cookware not suited for broiling. | • Use the broiling pan and grid that came with your range. | |
|
|
|
| |
|
| Aluminum foil used on the | • See the Using the oven section. | |
|
| broiling pan and grid has not |
| |
|
| been fitted properly and slit as |
| |
|
| recommended. |
| |
|
|
|
| |
|
| In some areas the power | • Preheat the broil element for 10 minutes. Broil for | |
|
| (voltage) may be low. | the longest period of time recommended in the | |
|
|
|
| Broiling Guide. |
14
