GE JP940 Care and Cleaning, Troubleshooting Tips Consumer Support, Metal Marks and Scratches

Models: JP910 JP940 JP970

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Metal Marks and Scratches

Metal Marks and Scratches


Be careful not to slide pots and pans across your cooktop. It will leave metal markings on the cooktop surface.

These marks are removable using the CERAMA BRYTE® Ceramic Cooktop Cleaner with the CERAMA BRYTE® Cleaning Pad for Ceramic Cooktops.

If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop.

This should be removed immediately before heating again or the discoloration may be permanent.

WARNING: Carefully check the bottom of pans for roughness that would scratch the cooktop.

Instructions Operating Instructions

Glass surface—potential for permanent damage.

Our testing shows that if you are cooking high sugar

Damage from Sugary Spills and Melted Plastic

mixtures such as jelly or fudge and have a spillover, it can cause permanent damage to the glass surface unless the spillover is immediately removed.

Turn off all surface elements. Remove hot pans.

Wearing an oven mitt:

a.Use a single-edge razor blade scraper (CERAMA BRYTE® Ceramic Cooktop Scraper) to move the spill to a cool area on the cooktop.

b.Remove the spill with paper towels.

Any remaining spillover should be left until the surface of the cooktop has cooled.

Don’t use the surface elements again until all of the residue has been completely removed.

NOTE: If pitting or indentation in the glass surface has already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.

Care and Cleaning

To Order Parts

To order CERAMA BRYTE® Ceramic Cooktop Cleaner and the cooktop scraper, please call our toll-free number:

National Parts Center800.626.2002.
CERAMA BRYTE® CeramicCooktop Cleaner . . . . . . . . . . .# WX10X300


Cooktop Scraper . . . . . . . . . . .# WX10X0302

Kit . . . . . . . . . . . . . . . . . . . . . . . .# WB64X5027 (Kit includes cream and cooktop scraper)

CERAMA BRYTE® Cleaning Pads forCeramic Cooktops . . . . . . . . .# WX10X350


Troubleshooting Tips Consumer Support

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GE JP940 Care and Cleaning, Troubleshooting Tips Consumer Support, Metal Marks and Scratches, To Order Parts, Safety