AVR

Troubleshooting

Symptom

Cause

Solution

 

 

 

Unit does not function when Main Power switch is turned

••No AC power

••Ensure that the power cord is plugged into a live AC

on

 

power outlet

 

 

••Check if the AC outlet is switch-controlled

 

 

 

Front-panel Message display lights, but there’s no sound

••Intermittent input connection

••Dolby Digital EX

or picture

 

••Dolby Digital 2/2/.0 or .1, 3/2/.0 or .1

 

 

 

 

 

No sound from any speaker; PROTECT message appears

••Amplifier is in protection mode due to possible short

••Dolby Digital Plus via HDMI connection (source device

on Message display

circuit

decodes to Dolby Digital when a coaxial or optical

 

 

connection is used)

 

 

 

No sound from center or surround speakers

••Incorrect surround mode

••Select a surround mode other than stereo

 

••Program material is monophonic

••Mono programs contain no surround information

 

••Incorrect speaker configuration

••Check the speaker configuration in the setup menu

 

••Program material is stereo

••The surround decoder may not create center- or

 

 

surround-channel information from nonencoded

 

 

programs

 

 

 

Unit does not respond to remote control commands

••Weak batteries in remote

••Change batteries in remote

 

••AVR not selected

••Press the Setup/AVR button

 

••Remote sensor is obscured

••Ensure that the AVR’s front-panel remote sensor is in

 

 

the line of sight of the remote

 

 

 

Intermittent buzzing in tuner

••Local interference

••Move the AVR or antenna away from computers,

 

 

fluorescent lights, motors or other electrical appliances

 

 

 

(AVR 3650/AVR 365 only): Surround-back speaker

••Multi-zone operation has been selected/Assigned AMP

••Use the Speaker Setup menu to reassign the Assigned

settings cannot be accessed, and the test tone does not

channels have been assigned to Zone 2

AMP to the surround back left and right channels

play through the surround back speakers

 

 

 

 

 

(AVR 3650/AVR 2650 only): The SIRIUS Preview

••SIRIUS tuner is not connected

••Ensure that SIRIUS tuner is properly connected

Channel (001) is silent

••SIRIUS antenna is in an improper location

••Re-locate the SIRIUS antenna according to the

 

 

••SIRIUS signal requires a refresh

recommendations in the SIRIUS tuner’s instruction

 

manual. For further help, visit

 

 

 

 

www.siriusradio.com

 

 

••Visit www.siriusradio.com

 

 

 

Unable to activate remote control Programming mode

••Source Selector button is not held for at least 3

••Be sure to hold the Source Selector button for at least

 

seconds

3 seconds

 

 

 

Remote buttons light, but AVR does not respond

••Remote is in Zone 2 mode

••Slide Zone Selector switch to the Zone 1 position.

 

 

 

Unable to establish network connection

••AVR network programming requires rebooting

••Cycle the AVR into the Standby mode, and then turn it

 

 

on again

 

 

 

Additional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of “Frequently Asked Questions,” which is located in the Product Support section of our Web site: www.harmankardon.com

ENGLISH

43

Page 43
Image 43
Harman-Kardon AVR 2650, AVR 3650 owner manual Troubleshooting, Symptom Cause Solution

AVR 365, AVR 265, AVR 3650, AVR 2650 specifications

The Harman-Kardon AVR 2650 and AVR 3650 are part of a distinguished line of AV receivers that combine high-performance audio and video capabilities with sophisticated technology. Designed to enhance the home entertainment experience, these models stand out for their rich feature sets and exceptional sound quality.

The AVR 2650 is a 7.1-channel receiver that delivers 95 watts per channel, providing robust audio output for both movies and music. It boasts advanced audio processing technologies, including Dolby TrueHD and DTS-HD Master Audio, ensuring that every sound detail is faithfully reproduced. The inclusion of a USB port allows users to connect and play audio files directly from compatible devices, while built-in Bluetooth connectivity offers seamless streaming from smartphones and tablets.

In terms of video performance, the AVR 2650 supports 4K Ultra HD content and is equipped with HDMI inputs that facilitate multiple device connections. The unique Harman Kardon EzSet/EQ feature facilitates easy setup and calibration, optimizing the audio experience based on the room's acoustics for a perfect balance.

The AVR 3650, on the other hand, offers a more advanced setup with 9.1-channel processing and a higher output wattage of 105 watts per channel. This model is designed for audiophiles who demand the utmost in sound clarity and immersive experiences. The AVR 3650 boasts additional features, such as multi-zone capability, allowing users to enjoy different audio sources in multiple rooms simultaneously.

Both models incorporate advanced surround sound technologies, providing 3D audio immersion that complements modern films. Furthermore, these receivers feature HDMI pass-through, which allows for easy switching between high-definition sources without compromising signal quality. Moreover, the AVR series supports a variety of high-definition audio formats, ensuring playback of the latest audio technologies.

The AVR 265 and AVR 365 are earlier models but share core characteristics that define Harman-Kardon's legacy in the audio market. They offer similar surround sound capabilities and are engineered to provide outstanding audio fidelity. Compatible with various streaming services, these models ensure that users have access to a broad array of entertainment options right at their fingertips.

In summary, the Harman-Kardon AVR 2650 and AVR 3650, along with the AVR 265 and AVR 365, continue the brand's tradition of blending innovative technology with user-friendly design. Whether for casual listening or a full home theater setup, these receivers deliver stunning performance, making them an ideal choice for any audio enthusiast.