Before you call for service…

www.GEAppliances.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

 

 

Surface units will not

 

Improper cookware

Use pans which are flat and match the diameter

 

maintain a rolling boil

 

being used.

of the surface unit selected.

 

or cooking is not

 

 

 

 

 

fast enough

 

 

 

 

 

 

 

 

 

 

 

Surface units do

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

not work properly

 

blown or the circuit breaker

 

 

 

 

tripped.

 

 

 

 

 

 

 

 

 

Cooktop controls

Check to see the correct control is set for the surface

 

 

improperly set.

unit you are using.

 

 

 

 

 

 

Scratches (may appear

 

Incorrect cleaning

Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

 

methods being used.

less visible in time as a result of cleaning.

 

glass surface

 

Cookware with rough bottoms

To avoid scratches, use the recommended cleaning

 

 

 

being used or coarse particles

procedures. Make sure bottoms of cookware are clean

 

 

(salt or sand) were between

before use, and use cookware with smooth bottoms.

 

 

 

the cookware and the surface

 

 

 

 

of the cooktop.

 

 

 

 

Cookware has been slid

 

 

 

 

across the cooktop surface.

 

 

 

 

 

 

 

 

Areas of discoloration

 

Food spillovers not cleaned

See the Cleaning the glass cooktop section.

 

on the cooktop

 

before next use.

 

 

 

 

 

 

 

 

 

Hot surface on a model

This is normal. The surface may appear discolored

 

 

with a white glass cooktop.

when it is hot. This is temporary and will disappear

 

 

 

 

as the glass cools.

 

 

 

 

 

 

Plastic melted to

 

Hot cooktop came into

See the Glass surface—potential for permanent damage

the surface

 

contact with plastic placed

section in the Cleaning the glass cooktop section.

 

 

 

on the hot cooktop.

 

 

 

 

 

 

 

 

Pitting (or indentation)

 

Hot sugar mixture spilled

Call a qualified technician for replacement.

 

of the cooktop

 

on the cooktop.

 

 

 

 

 

 

 

 

Frequent cycling

 

Improper cookware

Use only flat cookware to minimize cycling.

 

off and on of

 

being used.

 

 

surface units

 

 

 

 

 

 

 

 

 

 

 

Control signals after

 

You forgot to enter a

Press the BAKE pad and desired temperature or

 

entering cooking time

 

bake temperature or

the SELF CLEAN LO/STD pad and desired clean time.

or delay start

 

cleaning time.

 

 

 

 

 

 

 

 

Food does not bake

 

Oven controls improperly set.

See the Using the oven section.

 

or roast properly

 

 

 

 

 

 

Rack position is incorrect

See the Using the oven section.

 

 

 

 

 

 

or the rack is not level.

 

 

 

 

 

 

 

 

 

Incorrect cookware or

See the Using the oven section.

 

 

 

cookware of improper

 

 

 

 

size being used.

 

 

 

 

 

 

 

 

 

Oven thermostat needs

See the Adjust the oven thermostat—Do it yourself!

 

 

 

adjustment.

section.

27

 

 

 

 

 

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

Page 27
Image 27
GE JSP42, JSP47 owner manual Before you call for service…

JSP42, JSP47 specifications

The GE JSP47 and JSP42 are two of the latest advancements in the realm of high-efficiency heat pump water heaters. Designed for both residential and commercial applications, these models embody the perfect combination of efficiency, performance, and user-friendly features.

Starting with the GE JSP47, this model offers a remarkable 47-gallon capacity, suitable for households with varying hot water needs. One of its standout features is its Energy Factor (EF) rating of up to 3.75, which translates to significant energy savings over traditional electric water heaters. The JSP47 utilizes advanced heat pump technology, which extracts heat from the surrounding air and transfers it to the water. This process not only makes the unit extremely energy-efficient but also environmentally friendly, as it minimizes greenhouse gas emissions.

The JSP42, on the other hand, presents a slightly smaller capacity of 42 gallons, making it an excellent choice for smaller homes or those with less demanding hot water requirements. Despite its size, the JSP42 features similar technologies that enhance its efficiency and performance. With an impressive EF rating and a similar heat pump system, both models incorporate smart technology that optimizes performance based on the user's hot water consumption patterns.

Both the JSP47 and JSP42 are equipped with Wi-Fi connectivity, allowing users to monitor and control their water heater remotely through a dedicated smartphone app. This feature enhances convenience and provides real-time data on energy usage, contributing to better energy management and cost savings.

In terms of installation, both models boast a compact design and can be installed in a variety of locations, including garages, basements, and even closets. Furthermore, the units are engineered with noise reduction in mind, significantly minimizing operational noise compared to traditional water heaters.

Safety is a top priority for GE, and both the JSP47 and JSP42 include built-in safety features such as automatic shut-off and leak detection systems. These features work together to provide peace of mind, ensuring that users can trust their hot water supply without concerns for potential hazards.

In summary, the GE JSP47 and JSP42 water heaters are exemplary models that highlight GE’s commitment to cutting-edge technology, energy efficiency, and user comfort. With their advanced features, high energy factor ratings, and smart connectivity options, these heat pump water heaters stand out as ideal solutions for modern residential and commercial hot water needs.