Before Using Your Microwave Oven

Read This Use and Care Book

Record Model and Serial Numbers

it contains detailed information on the operation and recommended maintenance of your new Microwave Oven. Once YOU have read the book, keep it handy to answer any questions you may have.

If you have any additional questions concerning the operation of your Microwave Oven, write—including your phone number—to:

Consumer Affairs

General Electric Company Appliance Park Louisville, Kentucky 40225

IF YOU RECEIVED A DAMAGED OVEN, immediately contact the retail dealer (or builder) from whom you purchased it. They have been informed of the proper procedure to take care of such matters and can handle it for you.

Your General Electric Microwave Oven has a name- plate on which is stamped the model number and serial number. (See page 9 for location.)

Model and serial numbers are also on the Purchase Record Card which came with your Microwave Oven. Before sending in this card, please record the numbers in the space provided, or get them from the nameplate described above, and record here.

Please refer to both model and serial numbers in any future correspondence or product service calls con- cerning your Microwave Oven.

Model Number

Serial Number

Date Purchased

KEEP PURCHASE RECEIPT WITH THIS BOOK FOR

FUTURE REFERENCE.

Before You Call for Service:

Check “Common Problems” section. (See Table of Contents for page number.) It lists many minor causes of operating problems that you can correct yourself and may save you an unnecessary service call.

Need Service?

In many cities, there’s a General Electric Factory Ser-

vice Center. Call, and a radio-dispatched truck will

come to your home by appointment—morning or afternoon. Charge the work, if you like. All the centers accept both Master Charge and Visa cards. (See Fac- tory Service Centers in Table of Contents.)

Or look for General Electric franchised Customer Care@ servicers. You’ll find them in the Yellow Pages under “GENERAL ELECTRIC CUSTOMER CARE@ SERVICE”.

Register Your Oven

It is important that we the manufacturer know the location of the Microwave Oven you are now using should a need occur for adjustments.

Please check with your supplier to be sure he has registered you as the owner; also send in your Pur- chase Record Card. If you move, or if you are not the original purchaser please write to US, stating model and serial numbers. This appliance must be regis-

tered. Please be certain that it is.

Write to:

General Electric Company

Product Service Section

Range Marketing Operation

AP2-21O

Appliance Park

Louisville, Kentucky 40225

Steps to Follow for Further Help

First, ‘contact the people who serviced your m[cro- wave oven. Explain why you are dissatisfied. In most cases, this will solve the problem.

Next, if you are stilr dissatisfied, write all the details— including your phone number—to:

Manager, Consumer Relations General Electric Company WCE-312

Appliance Park

Louisville, Kentucky 40225

Finally, if your problem is still not resolved, write: Major Appliance Consumer Action Panel 20 North Wacker Drive

Chicago, Illinois 60606

This panel, known as MACAP, is a group of inde- pendent consumer experts under the sponsorship of several industry associations. Its purpose is to study practices and advise the industry of ways to improve customer service. Because MACAP is free of industry control and influence, it is able to make impartial recommendations, considering each case individually.

 

 

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GE 49-4492, JVM57 Model Number Serial Number Date Purchased, Keep Purchase Receipt with this Book for Future Reference