Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Freezer door pops open |
| This is normal if, after | • This indicates that there is a good seal on the freezer |
when refrigerator door |
| popping open, the freezer | door. If the freezer door does not automatically close after |
is closed |
| door closed on its own. | popping open, the rollers need adjusting. See Rollers. |
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Door does not close |
| Rollers need adjusting. | •See Rollers. |
by itself |
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Refrigerator does |
| Refrigerator in defrost cycle. | • Wait about 40 minutes for defrost cycle to end. |
not operate |
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| Refrigerator control in | • Move the refrigerator and freezer control to a | |
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| 0 (off) position. | temperature setting. |
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| Refrigerator is unplugged. | • Push the plug completely into the outlet. |
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| The fuse is blown/circuit | • Replace fuse or reset the breaker. |
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| breaker is tripped. |
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Vibration or rattling |
| Refrigerator is not resting | • Adjust rollers (See Rollers). |
(slight vibration |
| on all four rollers. |
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is normal) |
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Motor operates for |
| Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
long periods or cycles |
| is first plugged in. | cool down. |
on and off frequently |
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| Often occurs when large | • This is normal. | |
(Modern refrigerators |
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| amounts of food are |
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with more storage |
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| placed in refrigerator. |
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space and a larger |
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freezer require more |
| Door left open. | • Check to see if package is holding door open. |
operating time. They |
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| Hot weather or frequent | • This is normal. | |
start and stop often |
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| door openings. |
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to maintain even |
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temperatures.) |
| Temperature controls | • See About the controls. |
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| set at the coldest setting. |
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Refrigerator or freezer |
| Temperature control not set | • See About the controls. |
compartment too warm |
| cold enough. |
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| Warm weather or frequent | • Set the temperature control one step colder. |
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| door openings. | See About the controls. |
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| Door left open. | • Check to see if package is holding door open. |
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Frost or ice crystals |
| Door left open. | • Check to see if package is holding door open. |
on frozen food |
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| Too frequent or too long |
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(frost within package |
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| door openings. |
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is normal) |
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| Food blocking freezer air vents. | • Move items away from the back wall of the freezer. |
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