Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

 

 

 

Top burners do not light

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

or do not burn evenly

inserted in the electrical outlet.

grounded outlet.

Burner hole or slits on the side Remove the burners (on models with standard twin

of the burner may be clogged. burners) or burner heads and caps (on models with sealed burners) and clean them with a sewing needle or twist-tie. Make sure you do not enlarge the holes.

On sealed burner models, check and clean the electrode area for burned-on food or grease.

 

Improper burner assembly.

Make sure the burner parts are installed correctly.

 

 

See the Care and cleaning of the range section.

 

 

 

Burner flames very

Improper air to gas ratio.

If range is connected to LP gas, contact the person

large or yellow

 

who installed your range or made the conversion.

 

 

 

Surface burners light

The oven gas shut-off valve

To check the oven gas shut-off valve on sealed burner

but oven does not

may have accidentally been

models, remove the storage drawer or kick panel (see

 

moved during cleaning or

the Care and cleaning of the range section) and look for

 

moving.

the gas shut-off lever at the back of the range.

Lever is

shown closed.

PULL TO OPEN.

Sealed burner models

To check the oven gas shut-off valve on standard twin burner models, raise the cooktop and look for the gas shut-off lever at the extreme right rear corner. Follow the directions in box A or B that match your regulator type.

Lever is shown closed.

A

Lever is shown closed.

B

PULL TO OPEN.

 

PULL TO OPEN.

 

Standard twin burner models

Standard twin burner models

Control signals after

You forgot to enter a bake

Touch the BAKE pad and desired temperature or

entering cooking time or

temperature or cleaning time.

the SELF CLEAN pad and desired clean time.

start time (on some models)

 

 

 

 

 

Clock and timer

Plug on range is not completely

Make sure electrical plug is plugged into a live,

do not work

inserted in the electrical outlet.

properly grounded outlet.

(on some models)

 

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

 

blown or the circuit breaker

 

 

tripped.

 

 

 

 

 

Oven controls improperly set.

See the Using the clock and timer section.

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GE Oven warranty Before you call for service…, Problem Possible Causes What To Do

Oven specifications

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